Aqua Cat is now CreekWell. New work restarts the first week of November. Whole-house systems wait until the contractor licenses are issued. Jobs already scheduled are not affected. Whole-house work waits for the licenses. Join the list

Softener + carbon in one tank · 64,000 grain

Tiger 64K Package

The largest Tiger: a water softener with a carbon layer in the same tank, on a 13″ × 54″ tank. It removes hardness and cuts chlorine taste and smell. Neil buys it as Charger’s MX-series 64K. $3,399 installed — a reference price: not bookable until CreekWell’s contractor licenses are issued. Treats: Hardness; chlorine taste and smell
Warranty: Mineral tank 10 years · valve and salt tank 5 years · media 1 year (Charger)

Read this first

Before you choose

  • Do you need one? Prescott city water, at 4.3–7.6 grains, is moderately hard: only the top of that range crosses the 7-grain line where the U.S. Geological Survey starts calling water hard. At that level a softener is about comfort and cost, not health; on a hard well, or ahead of a gas tankless heater, the case is stronger.
  • Sodium: it adds about 34–61 mg per liter on Prescott city water and about 160 on a 20-grain well (our arithmetic). EPA advises no more than 20 mg per liter for people on a very-low-sodium diet; the lower-sodium choices are under Sodium.
  • Salt: you keep the salt tank filled — about 3–4 fifty-pound bags a year for 2 people on Prescott city water (at 7.6 grains, the top of its range), 8–10 on a 20-grain well (our arithmetic). Neil can add it at a service visit; he has not published a price for one yet.
  • Needs: a drain, a grounded outlet that is always on (Charger’s quick-start guide), room for two tanks at your softener loop, and at least 10 feet of pipe between it and the water heater (Charger’s manual).
  • Health: Whole-house carbon takes out the chlorine that keeps germs down inside your pipes. The CDC says more germs may grow in the plumbing as a result — worth weighing if anyone at home has a weak immune system.

Words like grain, backwash and NSF/ANSI are explained in the plain-words list.

Spec sheet

Full specifications

Every package sheet uses these same rows in the same order, so you can compare them line by line. “Our arithmetic” marks a figure we worked out from the makers’ numbers.

What it is

The largest Tiger: a water softener with a carbon layer in the same tank, on a 13″ × 54″ tank. It removes hardness and cuts chlorine taste and smell. Neil buys it as Charger’s MX-series 64K.

Good fit if

  • Your water is hard, and you want the most capacity between regenerations — larger households or harder wells.
  • You also want less chlorine taste and smell at every tap. The City of Prescott disinfects its water with chlorine (its water quality report).

It will not

  • Remove arsenic, bacteria, nitrate or lead. Softening does not (University of Nebraska; University of Arizona).
  • Remove PFAS. Softeners are not likely to (Minnesota Department of Health).
  • Handle more than about 2 ppm of clear-water iron on its own (Charger). Heavier iron needs an iron filter first — the Panther.
  • Suit water with high chlorine or chloramine. Charger’s manual says not to install it on such water, without giving a figure, and to protect the resin from both. The free field check measures your chlorine.
  • Reduce chloramine unless the carbon is catalytic. Charger says regular carbon cannot remove chloramine; your written estimate states which carbon your tank has.

What’s in the package

Softener tank
Charger MX 64K: a 13″ × 54″ mineral tank (Charger’s MX sheet).
Inside the tank
Charger’s MX sheet shows three layers, top to bottom: KDF (copper-zinc media), carbon and softening resin. Your estimate states the layers in your tank.
Control valve
Clack WS1 with a digital display, and a bypass valve that sends water around the softener during service. It regenerates: it rinses the resin with salt water to renew it, then flushes to the drain. With a water meter it does that after a set number of gallons, so a quiet week uses less salt; Charger’s WS1 sheet says a meter saves water and up to 40% of the salt. Without one it runs on a set schedule. Charger sells the WS1 both ways, so which one yours has is written on your estimate.
Salt (brine) tank
Included. Charger’s MX sheet lists a 14″ × 14″ brine tank, but the Tiger 48 came with a 15″ × 17″, so yours is written on your estimate.
Salt
Two 50-lb bags to start.

Written on your estimate before you approve anything:

  • The carbon type (GAC or catalytic), the salt tank size, and how much resin, carbon and KDF the tank holds
  • Whether the valve has a water meter or runs on a timer
  • The mineral tank’s brand (Charger’s 10-year term is written for Pentair tanks)

Certification

  • NSF/ANSI 44 is the standard for water softeners. We found no NSF/ANSI 44 listing for any Charger softener in NSF’s database (checked September 2026).
  • The Clack WS1 valve is certified to NSF/ANSI 44, 61 and 372. That covers the valve, not the whole system.

Sized for

  • Sold as 64,000 grains, which is a nominal size. Charger publishes no rating for this exact tank. Charger’s 13″ × 54″ softeners that share the tank with carbon are rated 36,000–48,000 grains between regenerations at their lower salt setting and 48,000–60,000 at maximum salt — the less of the tank is carbon, the more it holds. How much resin your tank holds is written on your estimate.
  • How to size it (Charger’s worksheet): add the people in the house to the water-using appliances (washer, dishwasher and so on), multiply by 75 gallons a day, then by your hardness in grains per gallon — plus 4 grains for every ppm of clear-water iron. That is the grains used a day; Charger multiplies it by 3 for the unit size.
  • Examples (our arithmetic, at 75 gallons a person a day, Penn State Extension’s figure): 2 people on Prescott city water (7.6 grains) use about 1,140 grains a day, so it regenerates about every 25–42 days. 2 people on a 20-grain well: about every 10–16 days. 4 people on that well: about every 5–8 days. Counting a washer and dishwasher the way Charger’s worksheet does doubles a two-person home’s figure, so it regenerates about twice as often and uses about twice the salt.

Flow

  • Charger’s MX sheet lists 24.6 gpm for the 64K. It does not say whether that is a steady or a peak rate.
  • Charger rates its 13″ × 54″ softeners that share the tank with carbon at 10 gpm of steady (service) flow.
  • For scale: a shower head uses up to 2.5 gallons a minute (gpm) and a kitchen faucet up to 2.2 gpm (federal limits, EPA).
  • The Clack valve itself can pass 27 gpm, though at that flow it lowers your water pressure by 15 psi. At everyday flows the valve itself costs little pressure: about 0.5 psi at 5 gpm and 2 psi at 10 (our arithmetic from Clack’s flow rating, Cv 7.0, Form 2572). The tank and media lose some more; Charger does not publish how much.

Water it can handle

  • Hardness: sized to your test (see Sized for).
  • Iron: up to about 2 ppm of clear-water iron (Charger’s sizing guide).
  • Water pressure 40–90 psi and water temperature 40–100°F (Charger’s softener manual).

What it uses

  • Salt: about 3–4 bags (50 lb) a year for 2 people on Prescott city water (at 7.6 grains, the top of the city’s range); about 8–10 for 2 people on a 20-grain well; about 16–21 for 4 people on that well.
  • Water: about 138 gallons to the drain each time it regenerates, plus the slow salt-water rinse (our arithmetic from Charger’s settings for this tank size: two backwashes, of 10 and 8 minutes, and an 8-minute rinse, at 5.3 gallons a minute). For 2 people on Prescott city water that is every 25–42 days, or about 1,200–1,990 gallons a year; on a 20-grain well, every 10–16 days, or about 3,150–5,250 gallons a year. The University of Nebraska and Penn State Extension give about 50 gallons as a general figure.
  • Electricity: a grounded, always-on outlet. The valve draws 0.25 amps (Charger).
  • Salt type: water-softener salt or potassium chloride — never the two mixed (Charger). Potassium chloride costs more and takes more to do the same work (University of Nebraska).
  • The salt and water figures are our arithmetic at 75 gallons a person a day and Charger’s salt-saving setting. Counting appliances the way Charger’s worksheet does, or its MX sheet’s 80–100 gallons a person, gives more regenerations and more salt. They also assume it regenerates only when the resin is used up, as a metered valve does; on a timer it can regenerate more often, and Charger’s WS1 sheet says a meter saves up to 40% of the salt. Your water test and household decide the real numbers.

Space and hookups

  • Room for two tanks side by side at your softener loop: the 13″ × 54″ mineral tank and the salt (brine) tank.
  • Indoors, or a sheltered spot where the tanks and their drain and overflow lines never drop below 34°F, out of direct sunlight, with the valve’s plug-in transformer in a dry spot: Charger’s manual says it is for dry locations only. Charger’s warranty does not cover freezing or water above 120°F.
  • Where an overflow could do damage, an overflow line from the salt tank to the drain, so if the tank ever overfills the water goes to the drain instead of the floor (Charger’s manual recommends one there).
  • A drain the regeneration water can reach. Charger says the drain must be able to handle the backwash flow.
  • A grounded outlet that is always on, within reach of the valve’s power cord (Charger supplies a 15-foot cord; its quick-start guide says the outlet must be grounded and always on).
  • At least 10 feet of pipe from where treated water leaves the softener to the water heater’s cold-water inlet (Charger’s manual). If yours is closer, the extra pipe is quoted before any work.
  • Septic: each regeneration sends its rinse water to the septic tank — about 138 gallons on this tank (see What it uses). The Water Quality Association’s research found that softeners set up efficiently do not harm septic systems.

Sodium

  • Softening adds about 8 mg of sodium per liter for every grain of hardness it removes (University of Nebraska).
  • On Prescott city water (4.3–7.6 grains per gallon) that is about 34–61 mg per liter. On a 20-grain well it is about 160 mg per liter. (Our arithmetic.)
  • EPA advises no more than 20 mg per liter for people on a very-low-sodium diet (500 mg a day), and says older people may be more sensitive to sodium.
  • Lower-sodium choices: leave the kitchen cold tap unsoftened (extra plumbing, quoted flat); add an under-sink reverse osmosis system, which removes sodium (CDC) — the Kitten; or use potassium chloride instead of salt, which Charger allows. Ask your doctor about potassium first if you have kidney or heart disease, diabetes or high blood pressure, or take medicines that affect potassium (Virginia Tech Extension).

Upkeep: yours and ours

Upkeep: what, how often, who
TaskHow oftenWho
Add saltWhen the salt tank runs low: about 3–4 fifty-pound bags a year for 2 people on Prescott city water (other households: see What it uses). Keep the dry salt above the water level in the salt tank (Charger’s quick-start guide)You, or Neil at a service visit
Power outageThe valve keeps its clock for about 8 hours on a backup battery (Charger’s quick-start guide). After a longer outage, check the time on the display.You
Carbon and KDF layersNo fixed life is published. They wear out as they remove chlorine; replaced when a chlorine test shows it getting through — quoted then.Neil
Softening resinNo fixed life is published. Chlorine shortens resin life (a resin maker’s sheet on Charger’s site). Replaced when it stops softening; Neil has not published a price for that yet, so your written estimate gives today’s.Neil
Settings and hardness checkOn request, for example when your household or water changesNeil

Price

$3,399 installed, flat, anywhere in Yavapai County. Arizona sales tax on the parts is already in that price (CreekWell’s invoice terms). What is not included is listed below.

Not bookable yet. This work costs more than $1,000, which puts it outside what CreekWell can take on until its Arizona contractor licenses are issued. The details here are accurate so you can plan and compare. Why not yet?

America 250 Salute: $250 off for veterans, active-duty military and first responders through December 31, 2026, once this package is bookable.

Included

  • Installation on your existing softener loop
  • Programming for your water and household
  • Testing before Neil leaves
  • Two bags of salt
  • CreekWell’s two-year workmanship warranty

Not included

  • New loop plumbing if your home has no softener loop, or code updates — quoted flat and approved by you first
  • A drain if none is close enough — quoted first. A new outlet is electrical work, arranged separately
  • Extra pipe if there is less than 10 feet of pipe between the system and the water heater (Charger’s manual) — quoted first
  • Salt after the first two bags
  • Lab water testing (optional; ordered from SimpleLab at its price)

Running costs

  • Salt: about 3–4 bags a year for 2 people on Prescott city water, 8–10 on a 20-grain well (see What it uses).
  • Water: about 138 gallons per regeneration on this tank, plus the slow salt-water rinse (see What it uses). Power: the valve draws 0.25 amps.
  • Neil has not published prices for this package’s replacement parts yet; your written estimate lists today’s prices before you approve anything.

Paying

  • A 50% deposit sets the install date; the rest is due when it is in and tested.
  • The written estimate is good for 30 days. If you cancel after the three business days the FTC’s Cooling-Off Rule gives when you sign at home, what happens to the deposit (for example, parts already ordered for you) is written on the estimate before you sign.
  • Zelle, cash or check: no fee. A card fee, if you pay by card, is shown as its own line on the estimate (payment terms).

Warranty

Warranty by part
PartCoverageWho
Mineral tank10 yearsCharger
Clack control valve5 years (60 months)Charger
Salt (brine) tank5 yearsCharger
Media and parts inside the tanks, and fittings1 yearCharger
The installation (the work itself)2 years — CreekWell’s warranty termsCreekWell
  • Charger’s is a limited warranty to the original buyer. Charger repairs or replaces a defective part without charging for its own factory work; you pay the shipping to send the part back.
  • The 10 years are written for “any residential Pentair mineral tank”. The tank brand is on your written estimate.
  • Charger does not cover: freezing, water above 120°F or pressure above 120 psi; a vacuum on the water line; damage from improper installation or maintenance, or any change from the original design; or damage from any circumstance beyond Charger’s control.
  • The tank years apply only where the tanks were first installed, and the warranty does not cover consequential damages (other losses a failed part causes, beyond the part itself).
  • Charger does not pay for the labor to take the old part out and fit the new one. Who pays that, in the first two years and after, is written on your estimate.
  • To claim: call Neil, the installer, or Charger directly.
  • Read the full warranty before you buy — it is linked under Documents.

Testing and follow-up

  • Before: the free field check of hardness, chlorine and total dissolved solids (TDS) that comes with every estimate sizes the softener.
  • On a well, a certified lab test first is worth it: it finds the problems a softener does not treat. SimpleLab’s Level 1 + Bacteria covers arsenic and bacteria ($185, at its price).
  • After: tested before Neil leaves — included.

Code and permit notes

  • Installs on your existing softener loop, the pair of pipes a builder leaves for a softener.
  • The drain line is run to code with an air gap. Charger’s manual: pay special attention to codes for air gaps and anti-siphon devices.
  • Charger recommends an overflow line on the salt tank where an overflow could damage the house.
  • The bypass valve sends water around the softener, so the house keeps water while it is serviced.
  • Charger’s manual: connect it to a supply line downstream of the outdoor spigots — past the point where the pipes to the outdoor taps branch off, so those taps are not fed softened water.
  • The City of Prescott has adopted the 2024 International Plumbing Code; the county and other towns set their own.
  • If a particular job turns out to need a permit, you are told before any work starts.

Documents

From the manufacturers

Independent guidance and listings

These are the manufacturers’ and agencies’ own documents. Links go to their sites and can change without notice.

If this is the one

What happens next

  1. Join the list — free, no deposit. Whole-house installs wait until CreekWell’s contractor licenses are issued; the list is how you hear first.
  2. Once the licenses are issued, Neil calls in the order names came in and sets a free visit: a check of hardness, chlorine and total dissolved solids, and a look at your loop, drain, outlet and space. On a well, the lab test comes first.
  3. You get a written flat-rate estimate, with every “written on your estimate” item on this sheet filled in. If your test points to a different package, the estimate is written for that one. Nothing is ordered until you approve it.
  4. Approving an installation: a 50% deposit sets the date; the rest is due when it is in and tested. The install is planned for the following week, once your system has been ordered in (the water softener page). If you sign at your home, the FTC’s Cooling-Off Rule generally gives you three business days to cancel.
  5. Install day: a softener on an existing loop takes about 2 to 4 hours (Neil’s estimate); how long your water is off is on your estimate. Replacement installs include haul-away of the old unit, and everything is tested before Neil leaves.
Service status — September 2026

Rebranding, and adding licenses

Aqua Cat Plumbing & Water Treatment is now CreekWell Plumbing & Water Treatment. Same owner, same phone number.

We are adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected.

For new work, join the list or call or text 928-228-5770. Names on the list are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.

Straight answers

Questions we get asked

Can you come out right now?

Not for new work.

We are rebranding and adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected. Leave your name on the list or call or text 928-228-5770. Names are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.

What does the Tiger 64K Package remove or treat?

It treats: hardness; chlorine taste and smell.

It does not treat: arsenic, bacteria, nitrate, lead, PFAS; chloramine unless the carbon is catalytic.

The largest Tiger: a water softener with a carbon layer in the same tank, on a 13″ × 54″ tank. It removes hardness and cuts chlorine taste and smell. Neil buys it as Charger’s MX-series 64K.

Water it can handle:

  • Hardness: sized to your test (see Sized for).
  • Iron: up to about 2 ppm of clear-water iron (Charger’s sizing guide).
  • Water pressure 40–90 psi and water temperature 40–100°F (Charger’s softener manual).
What is included in the Tiger 64K Package price?

$3,399 installed, flat, anywhere in Yavapai County — a reference price, not installed until CreekWell’s contractor licenses are issued.

Included:

  • Installation on your existing softener loop
  • Programming for your water and household
  • Testing before Neil leaves
  • Two bags of salt
  • CreekWell’s two-year workmanship warranty

Not included:

  • New loop plumbing if your home has no softener loop, or code updates — quoted flat and approved by you first
  • A drain if none is close enough — quoted first. A new outlet is electrical work, arranged separately
  • Extra pipe if there is less than 10 feet of pipe between the system and the water heater (Charger’s manual) — quoted first
  • Salt after the first two bags
  • Lab water testing (optional; ordered from SimpleLab at its price)

The equipment:

  • Softener tank: Charger MX 64K: a 13″ × 54″ mineral tank (Charger’s MX sheet).
  • Inside the tank: Charger’s MX sheet shows three layers, top to bottom: KDF (copper-zinc media), carbon and softening resin.
  • Control valve: Clack WS1 with a digital display, and a bypass valve that sends water around the softener during service.
  • Salt (brine) tank: Included. Charger’s MX sheet lists a 14″ × 14″ brine tank, but the Tiger 48 came with a 15″ × 17″, so yours is written on your estimate.
  • Salt: Two 50-lb bags to start.

The full list, with sizes, is under What’s in the package on this page.

What warranty comes with the Tiger 64K Package?

Mineral tank 10 years; valve and salt tank 5 years; media 1 year (Charger), plus CreekWell’s two-year workmanship warranty on the installation.

  • Mineral tank (Charger): 10 years.
  • Clack control valve (Charger): 5 years (60 months).
  • Salt (brine) tank (Charger): 5 years.
  • Media and parts inside the tanks, and fittings (Charger): 1 year.
  • The installation (CreekWell): 2 years — CreekWell’s warranty terms.

Terms:

  • Charger’s is a limited warranty to the original buyer. Charger repairs or replaces a defective part without charging for its own factory work; you pay the shipping to send the part back.
  • The 10 years are written for “any residential Pentair mineral tank”. The tank brand is on your written estimate.
  • Charger does not cover: freezing, water above 120°F or pressure above 120 psi; a vacuum on the water line; damage from improper installation or maintenance, or any change from the original design; or damage from any circumstance beyond Charger’s control.
  • The tank years apply only where the tanks were first installed, and the warranty does not cover consequential damages (other losses a failed part causes, beyond the part itself).
  • Charger does not pay for the labor to take the old part out and fit the new one. Who pays that, in the first two years and after, is written on your estimate.
  • To claim: call Neil, the installer, or Charger directly.
  • Read the full warranty before you buy — it is linked under Documents.
What will the Tiger 64K Package not do?

It will not:

  • Remove arsenic, bacteria, nitrate or lead. Softening does not (University of Nebraska; University of Arizona).
  • Remove PFAS. Softeners are not likely to (Minnesota Department of Health).
  • Handle more than about 2 ppm of clear-water iron on its own (Charger). Heavier iron needs an iron filter first — the Panther.
  • Suit water with high chlorine or chloramine. Charger’s manual says not to install it on such water, without giving a figure, and to protect the resin from both. The free field check measures your chlorine.
  • Reduce chloramine unless the carbon is catalytic. Charger says regular carbon cannot remove chloramine; your written estimate states which carbon your tank has.
What upkeep does the Tiger 64K Package need?

Your main upkeep: add salt. Each job, how often, and who does it:

  • Add salt. When the salt tank runs low: about 3–4 fifty-pound bags a year for 2 people on Prescott city water (other households: see What it uses). Keep the dry salt above the water level in the salt tank (Charger’s quick-start guide). Who: you, or Neil at a service visit.
  • Power outage. The valve keeps its clock for about 8 hours on a backup battery (Charger’s quick-start guide). After a longer outage, check the time on the display. Who: you.
  • Carbon and KDF layers. No fixed life is published. They wear out as they remove chlorine; replaced when a chlorine test shows it getting through — quoted then. Who: Neil.
  • Softening resin. No fixed life is published. Chlorine shortens resin life (a resin maker’s sheet on Charger’s site). Replaced when it stops softening; Neil has not published a price for that yet, so your written estimate gives today’s. Who: Neil.
  • Settings and hardness check. On request, for example when your household or water changes. Who: Neil.

Running costs:

  • Salt: about 3–4 bags a year for 2 people on Prescott city water, 8–10 on a 20-grain well (see What it uses).
  • Water: about 138 gallons per regeneration on this tank, plus the slow salt-water rinse (see What it uses). Power: the valve draws 0.25 amps.
  • Neil has not published prices for this package’s replacement parts yet; your written estimate lists today’s prices before you approve anything.
The list

Join the list for when the licenses are issued

Whole-house systems and other work over $1,000 wait until CreekWell’s contractor licenses are issued; once they are, Neil calls the list in the order it came in. Joining needs no deposit. New work under $1,000 restarts the first week of November, and jobs already scheduled are not affected.

Call Now Join the list