Water testing
53-parameter certified lab panel, sampled at your house.
$185Flat rateDetailsHome base. City water and private wells both, and the two need completely different conversations.
The City of Prescott calls its water moderately hard and publishes the number: 75 to 130 ppm, which the city states is 4.3 to 7.6 grains per gallon. The USGS calls anything over 7 hard, so the top of that range crosses the line and the bottom does not. If someone quotes you 12 or 15 grains for Prescott, ask where the figure came from — the city's own report does not say that.
On arsenic, the City's annual water quality report has shown readings in the region of 2.6 to 10 parts per billion against an EPA limit of 10. The City reports compliance. That makes city-water arsenic a taste-and-preference conversation rather than a safety one — which is exactly the opposite of the conversation for a well a few miles outside town.
So the honest summary for most Prescott addresses on city water: your water is compliant, it is hard, and if you dislike the taste an under-sink system at $829 fixes that for the water you drink.
| Measure | Published figure | Source |
|---|---|---|
| Hardness | 75–130 ppm (4.3–7.6 gpg), which the city itself calls “moderately hard” | City of Prescott, RY2024 |
| Arsenic | 2.6–10 ppb, highest 10, against an EPA limit of 10 | City of Prescott, RY2025 |
| Nitrate | 1.07–1.98 ppm, against a limit of 10 | City of Prescott, RY2025 |
| Arsenic treatment | Chlorine disinfection, a blending plan across wells of differing arsenic, and adsorptive media where blending will not do it | City of Prescott, RY2025 |
| Source | Seven wells in the Little Chino sub-basin of the Prescott Active Management Area | City of Prescott, RY2025 |
Every figure above is reproduced from the linked report. Where a utility does not publish a measurement — hardness is unregulated, so most do not — this table says so rather than printing a number nobody can check.
The City of Prescott's current permit schedule requires a permit for water heater replacement and for any plumbing addition, move or removal. Fixture replacement is permit-exempt.
That is the single clearest limit on what CreekWell can do inside city limits. Permitted work is excluded from the Arizona handyman exemption regardless of price, so a water heater swap in Prescott is a licensed contractor's job — and you will be told that on the phone. Service, repair, flushing, anode rods and tankless descaling are all fine.
Plenty of Prescott properties have mature trees over clay or cast iron sewer laterals, which is the classic setup for root intrusion. If the same drain backs up two or three times a year, that is a structural problem rather than a clog — clearing it is still $179, but it is worth knowing what you are actually paying for.
Walker and Groom Creek are covered at the same prices with no trip fee. Winter access can be entertaining; the work is the same.
Prescott has street delivery in three ZIP codes — 86301, 86303 and 86305. The other two you see on mail, 86302 and 86304, are post office boxes rather than places, and 86313 is the Bob Stump VA Medical Center campus. All three delivery ZIPs are inside the service area and none of them carries a trip fee.
This is the thing most people have backwards. The City produces its water from seven wells in the Little Chino sub-basin and pumps them in different combinations under an ADEQ-approved blending plan, so the water arriving in Yavapai Hills and the water arriving in the Southwest Area is the same blended supply — 4.3 to 7.6 grains per gallon, citywide. What genuinely differs between subdivisions is pressure: Prescott runs a long list of numbered pressure zones to deal with the elevation spread, which is why the City’s capital plan has projects with names like “Zone 24 and 27 Water Main Piping Replacement.”
The practical version: if a neighbor two streets up has different water than you and you are both on city water, one of you is wrong about it. If your pressure is different from theirs, that is entirely normal and has a physical explanation.
Yavapai Hills sits at about 5,350 feet — the USGS Geographic Names system puts the point elevation at 5,354 — and a subdivision that high is at the far end of somebody’s pressure zone. Thin pressure at the top of a hill and a pressure-reducing valve that has quietly failed look identical from the kitchen tap and are completely different repairs. Worth knowing which one you have before anybody sells you a pump.
Pinon Oaks — spelled with one i, whatever the listing sites say — and Granite Dells Estates are the other two names that get garbled. Granite Dells Estates is the recorded subdivision; the Granite Dells themselves are the 1.4-billion-year-old granite north of town that the subdivision is named after. Getting a permit or a service address right depends on using the recorded name.
If you are off Williamson Valley Road in American Ranch, you are not a City of Prescott water customer. You are served by the American Ranch Domestic Water Improvement District, a 99-connection community water system the EPA lists as AZ0413258. In 2009 the district combined with the American Ranch Sanitary District, so per the district it now provides both water and sewer.
The sewer is a low-pressure system with a grinder pump at each house, and the district sets requirements for those on-site grinder systems. That changes the drain conversation completely. On a gravity lateral, a slow drain is usually a clog and a $179 clearing fixes it. On a low-pressure system, the same symptom can be the grinder pump, the check valve or the alarm float — none of which a drain machine touches, and all of which fall under the district’s rules rather than yours. If you are in American Ranch, say so on the phone; it changes what shows up.
Out past the ranch the houses are predominantly on private exempt domestic wells. In Arizona an exempt well is one with a pump rated 35 gallons per minute or less (A.R.S. § 45-402(8), with withdrawals governed by § 45-454). Exempt means exempt from the permitting regime — it does not mean tested. There is no annual report for your well, no legal limit applied to it and nobody sampling it but you. If it has been more than three years, the $185 lab panel is the honest first step, and it is the same price out there as it is downtown.
The City counts 13 local and 13 National Register historic districts covering over 800 National Register properties. Two practical consequences in that housing stock: galvanized supply and clay or cast-iron sewer laterals under mature trees. A drain that backs up two or three times a year downtown is usually root intrusion into a joint rather than a clog — still $179 to clear, but you are buying time rather than a fix, and you should know which you are paying for.
53-parameter certified lab panel, sampled at your house.
$185Flat rateDetailsUnder-sink drinking water, installed, hole drilling included.
from $829InstalledDetailsAny drain in the house, including the main line.
$179Flat rateDetailsFlush, anode, valves. Tankless descaling from $250.
from $250DescalingDetailsWhole-house softeners and filtration are reference-priced but not currently installed — see the licensing note.
Aqua Cat Plumbing & Water Treatment is now CreekWell Plumbing & Water Treatment. Same owner, same phone number.
We are adding Arizona contractor licenses, and we are not booking new work until that is done — a few weeks. Jobs already on the schedule are not affected.
For new work, hold a place in the first round or call or text 928-228-5770. Bookings go in the order they come in, at the prices published on this site. No deposit.
Not for new work. We are rebranding and adding Arizona contractor licenses, and we are not booking new jobs for a few weeks. Jobs already on the schedule are not affected.
Leave your name on the list or call or text 928-228-5770. Bookings go in the order they come in, at the prices published on this site, with no deposit.
The City of Prescott publishes an annual water quality report stating compliance with applicable requirements.
Complaints here are generally about hardness, scale and chlorine taste rather than safety. If someone tells you Prescott's municipal water is dangerous and shows you a total dissolved solids meter as proof, they are selling equipment — TDS measures how much is dissolved, not whether any of it is harmful.
The city reports 4.3 to 7.6 grains per gallon.
The USGS threshold for hard water is 7 grains per gallon, so the top of the city's range crosses the line and the bottom does not. Prescott straddles it. It shows up as scale on fixtures, spotting on glassware and shortened water heater life. Your specific address can vary, and the free field check on any estimate gives you the real number.
No. The City requires a permit for water heater replacement, and permitted work is outside the handyman exemption.
Service, repair, flushing, anode rod replacement and tankless descaling are all available. Replacement needs a licensed contractor.
No. There is no trip fee anywhere in Yavapai County.
Same published prices up the hill as in town.
Work is performed under the Arizona handyman exemption, A.R.S. § 32-1121(A)(14): any single project is limited to less than $1,000 including labor and materials, and excludes work requiring a building permit and all natural gas and propane work. Neil Staiger has 32 years of Arizona plumbing experience and holds current manufacturer certifications from Moen, Kohler, Navien, Rinnai and Charger Water Treatment Products. More about that. Additional Arizona contractor licenses are in progress.
New work is not being booked for a few weeks while we rebrand and add contractor licenses. Jobs already scheduled are not affected.