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Salt-free scale control + carbon · one 10″ × 54″ tank

Snow Leopard Compact

Neil’s one-tank salt-free build: catalytic carbon and scale-control media together in one 10″ × 54″ tank. The carbon cuts chlorine; the media is meant to stop scale. It does not soften. $2,225 installed — a reference price: not bookable until CreekWell’s contractor licenses are issued. Treats: Less scale, as Charger claims (not certified); hardness stays in; chlorine taste
Warranty: Tank 10 years · media 1 year (Charger), if Charger accepts this layout

Read this first

Before you choose

  • No softening: if you want the soft-water feel or spot-free glass, a softener is the choice.
  • Limits: your water must be inside the media’s limits — iron no more than 0.4 ppm and no hydrogen sulfide, the rotten-egg gas, among them (see Water it can handle) — or it needs treatment first.
  • Needs: no salt, no sodium added, no drain and no electricity.
  • Evidence: independent evidence for salt-free devices is thin; the University of Nebraska found few conclusive studies.
  • Layout: this one-tank layout is Neil’s own. Charger’s instructions put the scale media in its own tank, last in line, after a separate carbon filter. So the flow and life figures for the Compact are Neil’s, not the manufacturer’s. If you want the manufacturer’s layout, that is the Dual-Tank.
  • Warranty: Charger’s warranty excludes changes from its original design, so whether it covers this one-tank layout is confirmed in writing on your estimate.
  • Health: Whole-house carbon takes out the chlorine that keeps germs down inside your pipes. The CDC says more germs may grow in the plumbing as a result — worth weighing if anyone at home has a weak immune system.

Words like grain, backwash and NSF/ANSI are explained in the plain-words list.

Spec sheet

Full specifications

Every package sheet uses these same rows in the same order, so you can compare them line by line. “Our arithmetic” marks a figure we worked out from the makers’ numbers.

What it is

Neil’s one-tank salt-free build: catalytic carbon and scale-control media together in one 10″ × 54″ tank. The carbon cuts chlorine; the media is meant to stop scale. It does not soften.

Good fit if

  • City water, where you want less scale and less chlorine taste from a single tank.
  • No salt, no drain and no electricity are must-haves, and space is tight.

It will not

  • Soften the water. The hardness stays in; it is changed, not removed (University of Nebraska). There is no soft-water feel, and glasses can still spot.
  • Remove iron, arsenic, bacteria, nitrate or PFAS. Charger does not claim PFAS removal for any product until it is certified.

What’s in the package

Tank
One 10″ × 54″ tank on a Clack in/out head with a bypass valve. No electronics, no drain line.
Media
Catalytic carbon and scale-control media together. Charger’s salt-free Scale Prep systems use Filtersorb SP3; the media in your tank is written on your estimate. SP3’s maker, Watch-Water of Germany, calls the process nucleation-assisted crystallization (NAC): hardness is turned into tiny crystals that are meant to pass through without sticking. TAC media sold by other brands rest on a similar crystal-forming idea. The in/out head never backwashes. Clack says its CAT‑HAC catalytic carbon needs periodic backwashing, and this tank cannot backwash, so which carbon goes in it is written on your estimate.

Written on your estimate before you approve anything:

  • The media in the tank and how much of each
  • Whether Charger’s warranty covers this one-tank layout (Charger excludes any change from the original design)

Certification

  • No scale-reduction certification. The standard for salt-free scale devices is IAPMO/ANSI Z601, which requires at least a 70% cut in scale compared with untreated water (IAPMO); EPA’s WaterSense guide says to look for it. Neither Charger nor Watch-Water claims a Z601 certification for this media.
  • The SP3 media is certified to NSF/ANSI/CAN 61 and 372 (Watch-Water). Those cover material safety — what the media may add to water — not how well it prevents scale.
  • Charger’s literature says “99% scale prevention and removal” but cites no test. An Arizona State University study of a TAC-type media (not SP3), done for the WateReuse Research Foundation, measured more than 88% less scale (linked under Documents).

Sized for

  • About 8–9 gpm, for homes with 2–3 bathrooms. That is Neil’s rating for this one-tank build; Charger publishes none for it.

Flow

  • About 8–9 gpm (Neil’s rating).
  • For scale: a shower head uses up to 2.5 gallons a minute (gpm) and a kitchen faucet up to 2.2 gpm (federal limits, EPA).

Water it can handle

  • Charger’s limits for SP3, to check against your lab report:
    Charger limits for SP3
    In your lab reportMust be
    pH6.0–9.0
    Chlorineno more than 3 ppm
    Ironno more than 0.4 ppm
    Manganeseno more than 0.05 ppm
    Hydrogen peroxideno more than 0.5 ppm
    Oil, hydrogen sulfide (rotten-egg smell), polyphosphatesnone — removed first
  • Temperature 41–149°F. Hardness up to 100 grains; Charger asks for technical support above 25 grains.
  • Watch-Water’s own limits add copper no more than 1.3 ppm, and put iron at 0.5 ppm and pH at 6.5–9.5.
  • Watch-Water warns that the media soaks up iron, copper, manganese, lead and zinc, and high levels of them can end its life early.

What it uses

  • Salt: none.
  • Water: none — it never backwashes.
  • Electricity: none.

Space and hookups

  • Room for one 10″ × 54″ tank at your loop.
  • No drain and no outlet needed.
  • Septic: no effect.
  • Out of direct sunlight (Watch-Water), and where it cannot freeze: Charger’s warranty does not cover freezing.

Sodium

  • None added.

Upkeep: yours and ours

Upkeep: what, how often, who
TaskHow oftenWho
MediaNo published life for this mix. Charger gives SP3 on its own about 5 years; the carbon wears as it removes chlorine. Neil tells you when to replace it; he has not published a price for that yet, so your written estimate gives today’s.Neil
Anything elseNothing routine — no salt, no settings.—

Price

$2,225 installed, flat, anywhere in Yavapai County. Arizona sales tax on the parts is already in that price (CreekWell’s invoice terms). What is not included is listed below.

Not bookable yet. This work costs more than $1,000, which puts it outside what CreekWell can take on until its Arizona contractor licenses are issued. The details here are accurate so you can plan and compare. Why not yet?

Included

  • Installation on your existing loop
  • Soaking the scale media before start-up, as Charger recommends
  • Testing before Neil leaves
  • CreekWell’s two-year workmanship warranty

Not included

  • Iron, manganese or sulfur treatment if your water is over the limits
  • New loop plumbing or code updates — quoted flat and approved by you first
  • Lab water testing (optional; ordered from SimpleLab at its price)

Running costs

  • No salt, no water to the drain and no power.
  • Media: no published life for this mix. Charger gives SP3 on its own about 5 years; the carbon wears as it removes chlorine.
  • Neil has not published prices for this package’s replacement parts yet; your written estimate lists today’s prices before you approve anything.

Paying

  • A 50% deposit sets the install date; the rest is due when it is in and tested.
  • The written estimate is good for 30 days. If you cancel after the three business days the FTC’s Cooling-Off Rule gives when you sign at home, what happens to the deposit (for example, parts already ordered for you) is written on the estimate before you sign.
  • Zelle, cash or check: no fee. A card fee, if you pay by card, is shown as its own line on the estimate (payment terms).

Warranty

Warranty by part
PartCoverageWho
Tank10 years, if Charger’s warranty covers this layout (written on your estimate)Charger
Media, in/out heads, bypass and fittings1 year, if Charger’s warranty covers this layout (written on your estimate)Charger
The installation (the work itself)2 years — CreekWell’s warranty termsCreekWell
  • Charger’s is a limited warranty to the original buyer. Charger repairs or replaces a defective part without charging for its own factory work; you pay the shipping to send the part back.
  • Charger’s general warranty gives the mineral tank 10 years and parts inside it, and fittings, 1 year. It does not name the Scale Prep in/out head separately.
  • The 10 years are written for “any residential Pentair mineral tank”. The tank brand is on your written estimate.
  • Charger does not cover: freezing, water above 120°F or pressure above 120 psi; a vacuum on the water line; damage from improper installation or maintenance, or any change from the original design; or damage from any circumstance beyond Charger’s control.
  • The tank years apply only where the tanks were first installed, and the warranty does not cover consequential damages (other losses a failed part causes, beyond the part itself).
  • Charger does not pay for the labor to take the old part out and fit the new one. Who pays that, in the first two years and after, is written on your estimate.
  • To claim: call Neil, the installer, or Charger directly.
  • Read the full warranty before you buy — it is linked under Documents.

Testing and follow-up

  • Before: the free field check of hardness, chlorine and TDS comes with every estimate. On a well, a certified lab test (SimpleLab’s Level 1 + Bacteria, $185 at SimpleLab’s price, covers arsenic and bacteria) matters more here: it measures iron and manganese, two of the media’s limits. It does not measure hydrogen sulfide, which Charger requires removed first; SimpleLab’s Hydrogen Sulfide test ($107 at its price) does, and most people smell it only from about 0.5 ppm (University of Nebraska).
  • After: tested before Neil leaves — included. A hardness test will read about the same as before, because the minerals stay in the water.

Code and permit notes

  • Installs on your existing loop. No drain connection, so no drain rules apply.
  • It must be the last treatment in line, except a reverse osmosis unit or a drinking-water filter (Charger).
  • No phosphate or other anti-scale product may be used before or after it (Charger).
  • Charger runs the media upflow only, in a part-filled tank, with a flow restrictor sized to the tank and your flow.
  • In a new home with copper pipe, Watch-Water says to install it only after six weeks of water use.
  • The bypass valve sends water around it, so the house keeps water while it is serviced.
  • If a particular job turns out to need a permit, you are told before any work starts.
If this is the one

What happens next

  1. Join the list — free, no deposit. Whole-house installs wait until CreekWell’s contractor licenses are issued; the list is how you hear first.
  2. Once the licenses are issued, Neil calls in the order names came in and sets a free visit: a check of hardness, chlorine and total dissolved solids, and a look at your loop, drain, outlet and space. On a well, the lab test comes first.
  3. You get a written flat-rate estimate, with every “written on your estimate” item on this sheet filled in. If your test points to a different package, the estimate is written for that one. Nothing is ordered until you approve it.
  4. Approving an installation: a 50% deposit sets the date; the rest is due when it is in and tested. How long the parts take to arrive, and so your install date, is on your written estimate. If you sign at your home, the FTC’s Cooling-Off Rule generally gives you three business days to cancel.
  5. Install day: about 2 to 3 hours, with your water off no longer than 90 minutes (Neil’s estimate). Replacement installs include haul-away of the old unit, and everything is tested before Neil leaves.
Service status — September 2026

Rebranding, and adding licenses

Aqua Cat Plumbing & Water Treatment is now CreekWell Plumbing & Water Treatment. Same owner, same phone number.

We are adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected.

For new work, join the list or call or text 928-228-5770. Names on the list are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.

Straight answers

Questions we get asked

Can you come out right now?

Not for new work.

We are rebranding and adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected. Leave your name on the list or call or text 928-228-5770. Names are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.

What does the Snow Leopard Compact remove or treat?

It treats: less scale, as Charger claims (not certified); hardness stays in; chlorine taste.

It does not treat: hardness (it does not soften); iron, arsenic, bacteria, nitrate, PFAS.

Neil’s one-tank salt-free build: catalytic carbon and scale-control media together in one 10″ × 54″ tank. The carbon cuts chlorine; the media is meant to stop scale. It does not soften.

Water it can handle:

  • Charger’s limits for SP3, to check against your lab report:
    • pH: 6.0–9.0
    • Chlorine: no more than 3 ppm
    • Iron: no more than 0.4 ppm
    • Manganese: no more than 0.05 ppm
    • Hydrogen peroxide: no more than 0.5 ppm
    • Oil, hydrogen sulfide (rotten-egg smell), polyphosphates: none — removed first
  • Temperature 41–149°F. Hardness up to 100 grains; Charger asks for technical support above 25 grains.
  • Watch-Water’s own limits add copper no more than 1.3 ppm, and put iron at 0.5 ppm and pH at 6.5–9.5.
  • Watch-Water warns that the media soaks up iron, copper, manganese, lead and zinc, and high levels of them can end its life early.
What is included in the Snow Leopard Compact price?

$2,225 installed, flat, anywhere in Yavapai County — a reference price, not installed until CreekWell’s contractor licenses are issued.

Included:

  • Installation on your existing loop
  • Soaking the scale media before start-up, as Charger recommends
  • Testing before Neil leaves
  • CreekWell’s two-year workmanship warranty

Not included:

  • Iron, manganese or sulfur treatment if your water is over the limits
  • New loop plumbing or code updates — quoted flat and approved by you first
  • Lab water testing (optional; ordered from SimpleLab at its price)

The equipment:

  • Tank: One 10″ × 54″ tank on a Clack in/out head with a bypass valve.
  • Media: Catalytic carbon and scale-control media together. Charger’s salt-free Scale Prep systems use Filtersorb SP3; the media in your tank is written on your estimate.

The full list, with sizes, is under What’s in the package on this page.

What warranty comes with the Snow Leopard Compact?

Tank 10 years; media 1 year (Charger), if Charger accepts this layout, plus CreekWell’s two-year workmanship warranty on the installation.

  • Tank (Charger): 10 years, if Charger’s warranty covers this layout (written on your estimate).
  • Media, in/out heads, bypass and fittings (Charger): 1 year, if Charger’s warranty covers this layout (written on your estimate).
  • The installation (CreekWell): 2 years — CreekWell’s warranty terms.

Terms:

  • Charger’s is a limited warranty to the original buyer. Charger repairs or replaces a defective part without charging for its own factory work; you pay the shipping to send the part back.
  • Charger’s general warranty gives the mineral tank 10 years and parts inside it, and fittings, 1 year. It does not name the Scale Prep in/out head separately.
  • The 10 years are written for “any residential Pentair mineral tank”. The tank brand is on your written estimate.
  • Charger does not cover: freezing, water above 120°F or pressure above 120 psi; a vacuum on the water line; damage from improper installation or maintenance, or any change from the original design; or damage from any circumstance beyond Charger’s control.
  • The tank years apply only where the tanks were first installed, and the warranty does not cover consequential damages (other losses a failed part causes, beyond the part itself).
  • Charger does not pay for the labor to take the old part out and fit the new one. Who pays that, in the first two years and after, is written on your estimate.
  • To claim: call Neil, the installer, or Charger directly.
  • Read the full warranty before you buy — it is linked under Documents.
What will the Snow Leopard Compact not do?

It will not:

  • Soften the water. The hardness stays in; it is changed, not removed (University of Nebraska). There is no soft-water feel, and glasses can still spot.
  • Remove iron, arsenic, bacteria, nitrate or PFAS. Charger does not claim PFAS removal for any product until it is certified.
What upkeep does the Snow Leopard Compact need?

Your main upkeep: media when used up. Each job, how often, and who does it:

  • Media. No published life for this mix. Charger gives SP3 on its own about 5 years; the carbon wears as it removes chlorine. Neil tells you when to replace it; he has not published a price for that yet, so your written estimate gives today’s. Who: Neil.
  • Anything else. Nothing routine — no salt, no settings. Who: no one.

Running costs:

  • No salt, no water to the drain and no power.
  • Media: no published life for this mix. Charger gives SP3 on its own about 5 years; the carbon wears as it removes chlorine.
  • Neil has not published prices for this package’s replacement parts yet; your written estimate lists today’s prices before you approve anything.
The list

Join the list for when the licenses are issued

Whole-house systems and other work over $1,000 wait until CreekWell’s contractor licenses are issued; once they are, Neil calls the list in the order it came in. Joining needs no deposit. New work under $1,000 restarts the first week of November, and jobs already scheduled are not affected.

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