CreekWell Plumbing & Water Treatment LLC · 928-228-5770 · creekwellplumbing.com
And the Village of Oak Creek, about an hour from Prescott. A lot of houses here sit empty between visits, and that changes what the water needs.
Most of Sedona is served by Arizona Water Company from local groundwater wells, and the water is hard — but the utility does not publish a hardness number, so the only way to know your figure is a test at your own tap. The only numbers we have are our own: in our field testing across the zones, readings have run from around 7 grains up past 30. What the utility does report is arsenic: 4.1 to 7.8 ppb in its 2022 report, 4.1 to 8.4 in its latest — under the limit of 10 both times. The supply is compliant; hardness is the reason most Sedona homes end up wanting treatment, and it is the one thing a compliance report will never flag for you.
Hard water is the usual complaint in Sedona — scale on the fixtures, clouding on the shower glass, spots on everything that comes out of the dishwasher. On red rock property with a lot of glass and stone in the bathrooms, that shows up faster and bothers people more.
The other Sedona-specific factor is occupancy. A large share of houses here are second homes or short-term rentals that sit empty for weeks at a time, and an empty house treats its plumbing differently than a lived-in one does.
| Measure | Published figure | Source |
|---|---|---|
| Hardness | Not published. The 2023, 2024 and 2025 reports carry no hardness, calcium, magnesium or dissolved-solids figure. Any grains-per-gallon number quoted for Sedona did not come from the utility. | Arizona Water Company, 2025 |
| Arsenic | 4.1–8.4 ppb, highest running annual average 7.0, against a limit of 10 | Arizona Water Company, 2025 |
| PFOA / PFOS | PFOA non-detect to 10 ppt, average 1; PFOS non-detect to 6 ppt, average 0.6 | Arizona Water Company, 2025 |
| Lead, 90th percentile | 6 ppb | Arizona Water Company, 2025 |
| Arsenic, Oak Creek Water District (West Sedona) | 4.8–9.3 ppb, running annual average 6, against a limit of 10 | Oak Creek Water District, 2025 |
| Sodium | 7.4–21 ppm in 2025; 6–22 ppm in the 2022 report. Sodium has no limit | Arizona Water Company, 2025 and 2022 |
| Chromium-6 | Found in all 32 samples from this system in EPA’s 2014–15 national survey, at 0.52–2.0 µg/L. EPA limits total chromium, at 100 ppb, not chromium-6 on its own | EPA, UCMR 3; limit as printed by Oak Creek Water District |
| Source | Wells in the Verde River basin. Beneath Sedona the C aquifer sits in the Supai Group, and the R aquifer in Redwall Limestone below it | USGS FS 2010-3108 |
Every figure above is reproduced from the linked report. Where a utility does not publish a measurement — hardness is unregulated, so most do not — this table says so rather than printing a number nobody can check.
| Counties | Yavapai and Coconino — the city straddles the line, and CreekWell serves all of it, Uptown included |
|---|---|
| Population | 9,778 — the Census Bureau estimate for July 1, 2024 |
| ZIP codes | 86336, and 86351 for the Village of Oak Creek |
| Elevation | About 4,500 feet, “depending on which rock you stand on,” as the Sedona Chamber puts it |
| From Prescott | About an hour |
These are the problems we see most often in Sedona homes.
Sedona is served by two systems — Arizona Water Company for most of the city, and the Oak Creek Water District, which has served West Sedona since 1953 — while Big Park Water Company, organized in 1968, supplies the Village of Oak Creek (Big Park Water). Arizona Water Company draws from wells in the Verde River basin. In its 2025 water quality report it lists arsenic between 4.1 and 8.4 ppb (running annual average 7.0) against the 10 ppb federal limit; the Oak Creek Water District’s 2025 report shows 4.8 to 9.3 ppb. Compliant — and close enough to the line that an arsenic-rated system or under-sink RO is a rational buy, not an upsell.
On PFAS, Arizona Water Company’s 2024 report states that wells with PFAS above the standards “were not used to serve water to customers since 2023” — the utility is managing it at the source, and an RO at the kitchen tap is a second layer for households that want one.
Shut the main off if the house will be empty for more than a couple of weeks. It is the cheapest insurance there is, and it turns a potential slab leak into a non-event. If the property is a rental and the main has to stay on, run the meter test on each turnover — fifteen minutes with everything off tells you whether anything is running.
Covered at the same prices with no trip fee, same as Sedona proper.
The same flat prices as in Prescott — no trip fee for the drive — with the two-year workmanship warranty plus the maker’s or the supplier’s on the parts.
Under-sink, installed. With arsenic this close to the line, it is the sensible layer for the water you drink and cook with (not certified; a test of the RO water shows your result). The Kitten at $829, the alkaline Ocelot at $999.
Detailsfrom $829InstalledCertified lab analysis for your Sedona address — arsenic, lead, uranium, nitrate, bacteria and hardness, 53 parameters. Ordered from SimpleLab; we read the results with you free. (PFAS is a separate $334 test, at SimpleLab’s price.)
Order a kit$185Lab panelBurst pipes, slab leaks and failed water heaters in Sedona get a $250 priority call — a same-day visit when Neil is free, Monday to Saturday, 7am to 7pm.
Details$250Priority callEvery service priced up front, no surprises, and free on-site estimates for Sedona residents and owners.
See pricingCatalytic carbon takes chlorine taste and odor out at every tap — the Lynx Package. In a rental, one less thing guests notice.
Details$1,885Installed · reference priceSized from your own tap reading — here that can be 7 grains or 30. The Bobcat up to the Tiger 64K, or a salt-free Snow Leopard from $2,225 for a house nobody is in to add salt. On chlorinated city water the supplier says to protect the resin from chlorine: a Tiger, with carbon in the same tank, or the Lynx ahead of the Bobcat.
Details$1,799–$3,399Installed · reference priceNot bookable yet. This work comes to $1,000 or more, so it waits for CreekWell’s contractor licenses.
Until its Arizona contractor licenses are issued, CreekWell takes only jobs that come to under $1,000 in all and need no permit and no gas. The price is published so you can plan and compare; it is not an offer, a quote or a bid. What the licenses change
Sedona’s median home was built in 1987 — 1991 in the Village of Oak Creek (Census Bureau, American Community Survey 2020–2024) — which puts a large share of the housing squarely in the polybutylene era of roughly 1978 to 1995, and the rest mostly in original copper. Between Uptown, West Sedona, the Chapel area and the Village, the pattern is the same: hard-water spotting on glass and fixtures that owners of view homes notice fast, water heaters short-cycling on scale, and supply lines aging quietly behind red-rock-toned walls. A small leak caught early here protects finishes that are genuinely expensive to redo.
Sedona also has a working short-term-rental economy: over 1,200 short-term rentals at the end of 2024 by the City’s count, close to one home in five (reported by azfamily and ABC15, February 2025). For a rental, water problems are revenue problems: a scale-spotted shower door shows up in reviews, and a failed heater between guests is a canceled booking. A softener plus a maintained heater is cheap insurance against both; a salt-free conditioner is meant to reduce scale in the heater, but it will not stop spots on glass. And at about 4,500 feet the freeze protection still has to be done right — the Sedona weather station averages 57 nights a year at or below freezing (NOAA 1991–2020 normals).
SimpleLab’s 53-parameter certified lab panel. You order the kit and take the sample; Neil reads the report with you, free.
Order a kit$185At SimpleLabUnder-sink drinking water, installed, faucet hole included. Bookable now if your water is inside its limits (on a well, iron up to 0.3 ppm, manganese up to 0.1 ppm and arsenic V up to 300 ppb) and the job needs no permit. Drilling granite, quartz or stainless is $50; an Ocelot that needs it waits for the licenses.
Detailsfrom $829InstalledSink, tub, shower and laundry drains up to 2-inch pipe and 75 feet, and toilet stoppages. Main-line cabling is not offered yet.
Details$179Flat rateFlush $79, anode rod $245, valves. Tankless descaling $250.
Detailsfrom $79Flat ratesWhole-house softeners are reference-priced but not currently installed — here is why. Drain clearing at $179 means branch drains up to 2 inches and 75 feet; main-line cabling, the sewer camera and hydro jetting are not offered yet.
Yes, for repairs and emergencies under $1,000.
Call or text 928-228-5770, Monday to Saturday, 7am to 7pm; a priority call gets a same-day visit when Neil is free. Whole-house systems wait for the contractor licenses (what the licenses change).
Shut the main off when you leave, and flush the lines thoroughly when you return.
Also pour a cup of water down every unused drain monthly if anyone is checking the house, to keep the traps sealed. And run the fifteen-minute meter test on arrival — it catches a leak that has been running while you were away.
Hard water. The minerals deposit as the water evaporates and etch the glass over time.
Squeegeeing after each use genuinely helps. A whole-house softener is the real fix, and it is reference-priced but not work CreekWell currently installs.
Yes, at the same prices with no trip fee.
Same as Sedona proper and everywhere else in Yavapai County.
Monday to Saturday, 7am to 7pm. Neil answers his own phone and calls requests back in the order they came in.
