CreekWell Plumbing & Water Treatment LLC · 928-228-5770 · creekwellplumbing.com/packages/cougar · prices as of September 2026
Complete well system: sediment, iron, softener, UVThe Cougar Package
A complete treatment line for a problem well, in the order the equipment needs: a sediment filter, then an iron and sulfur filter, then a water softener, then UV disinfection. $6,475 installed — a reference price: not bookable until CreekWell’s contractor licenses are issued. Treats: Grit, iron, sulfur smell, hardness; UV germ barrier (not NSF/ANSI 55 certified)
Warranty: Charger, part by part: tanks 10 years, valves and salt tank 5 years, UV reactor 10 years — see Warranty
Before you choose
- Water to the drain: the iron filter backwashes every 2 days on Charger’s settings, at 4–13 gpm by media and tank size — your well pump must keep up. That is roughly 13,000–43,000 gallons a year to your drain or septic system, plus about 1,980–2,470 for the softener (2 people on a 20-grain well, 48K; our arithmetic).
- Needs: always-on outlets for two valves (three if the sediment filter backwashes) and for the UV, which runs all the time; indoor room for four stages and a salt tank; and at least 10 feet of pipe before the water heater (Charger’s manual).
- Upkeep: three kinds — salt for the softener, a new UV lamp every year, and the sediment cartridge or screen when it loads up.
- Sodium and salt: the softener adds about 160 mg of sodium per liter on a 20-grain well; EPA advises no more than 20 mg per liter for people on a very-low-sodium diet. It also uses about 8–10 fifty-pound bags of salt a year for 2 people on that well (our arithmetic, as on the Bobcat sheet). Lower-sodium choices are under Sodium.
- Not certified: the UV is not certified to NSF/ANSI 55, the standard for UV units. Ohio’s health department says UV units without that rating are not intended for water with harmful germs in it (see the Serval).
Words like grain, backwash and NSF/ANSI are explained in the plain-words list.
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Full specifications
Every package sheet uses these same rows in the same order, so you can compare them line by line. “Our arithmetic” marks a figure we worked out from the makers’ numbers.
What it is
A complete treatment line for a problem well, in the order the equipment needs: a sediment filter, then an iron and sulfur filter, then a water softener, then UV disinfection.
Good fit if
- A lab test shows grit, iron or sulfur, and hardness, all at once.
- You want a UV barrier against germs, on a well that tests free of coliform and E. coli today.
- If a test has found coliform or E. coli, the source is found and fixed first. This UV is not certified to NSF/ANSI 55 Class A, the grade for water with harmful germs in it (see the Serval).
It will not
- Remove arsenic, nitrate or PFAS — add the Jaguar for arsenic, or an under-sink RO for drinking water.
- Make water that has tested positive for coliform or E. coli safe to drink. The source is found and fixed first; the UV is a barrier for water that tests safe.
What’s in the package
- 1. Sediment filter
- One of three, all from Charger, chosen for your well and written on your estimate:
- a Friesian whole-house cartridge housing, up to 30 gpm, for graded melt-blown cartridges (25 to 1, 25 to 5 or 50 to 5 microns) or pleated 1–50 micron ones;
- a HYDRA self-cleaning screen (90 microns, 28 gpm) that rinses itself when you open its drain valve;
- or a backwashing media filter: 5–9 gpm of steady flow by tank size, draining 5.3–9 gpm while it backwashes.
- 2. Iron and sulfur filter
Chosen from your lab test. Charger’s standard is the Iron Breaker, an air-draw filter: it keeps a pocket of air in the tank that turns dissolved iron and hydrogen sulfide into particles the media traps, then backwashes them out and draws in fresh air, briefly emptying the tank of water to do it. No chemicals (Charger). Media options include Filter-Ag, NextSand, Katalox Light and catalytic carbon. An ozone generator can be added to sanitize the tank at each cleaning (Charger). The model and media are on your written estimate.
Charger Iron Breaker sizes Tank Media Steady flow Backwash (spec sheet) Drain flow in Charger’s settings 10″ × 54″ 1 cu ft 5 gpm 6.5 gpm 4–5.3 gpm 12″ × 52″ 1.5 cu ft 7 gpm 7.5 gpm 6.5–9 gpm (listed for 12″ × 48″) 13″ × 54″ 2 cu ft 7 gpm 9 gpm 8–13 gpm Sizes, steady flow and backwash: Charger’s Iron Breaker spec sheet. Drain flow: Charger’s programming table, where the lower figure is for catalytic carbon and the higher for Filter-Ag, NextSand or Katalox Light. Your well has to keep up with it.
- 3. Water softener
- A Charger CWWS1 softener sized to your water — sizes on the Bobcat page.
- 4. UV disinfection
- A Charger Water CWUV4 unit sized to your flow — details on the Serval page.
- Why this order
- Charger’s UV needs hardness under 7 grains and iron under 0.3 ppm, so the UV goes last; iron fouls softener resin, so the iron filter goes before the softener.
Written on your estimate before you approve anything:
- The model of each stage for your well
Certification
- No system listing found for any stage as a system. The Clack valves are certified to NSF/ANSI 44, 61 and 372 (valve only). The UV makes no NSF/ANSI 55 claim.
Sized for
- Each stage is sized from your lab test and your well’s flow, as on its own page.
Flow
- The smallest stage sets the flow — usually the iron filter at 5–7 gpm steady (Charger).
- For scale: a shower head uses up to 2.5 gallons a minute (gpm) and a kitchen faucet up to 2.2 gpm (federal limits, EPA).
Water it can handle
- Each stage has its own limits, on its own sheet: the sediment filter, the iron filter, the softener and the UV disinfection.
What it uses
- Salt: the softener — about 8–10 fifty-pound bags a year for 2 people on a 20-grain well (our arithmetic); the Bobcat sheet gives other households.
- Water, sediment filter: if the backwashing type is chosen, 5.3–9 gpm to the drain while it cleans (Charger).
- Water, iron filter: Charger’s iron-filter settings run a 10-minute backwash and an 8-minute rinse every 2 days, at the drain flows in the table above: about 70–235 gallons each time, roughly 13,000–43,000 gallons a year (our arithmetic), plus the tank of water the air draw empties. The media and tank size set where in that range yours falls.
- Water, softener: about 41–96 gallons each time it regenerates, by size — about 1,980–2,470 gallons a year for 2 people on a 20-grain well with a 48K (our arithmetic; see the Bobcat).
- Electricity: two valves (three if the sediment filter backwashes) plus the UV at 30–62 watts all day.
Space and hookups
- A wall and floor run long enough for four stages and a salt tank, near your pressure tank or loop, indoors: the Iron Breaker’s plug-in transformer is for dry locations only, and no part of the system may sit where the temperature could drop below 34°F (Charger’s manual).
- A drain that can take the backwash flow; outlets that are always on, for the valves (two, or three if the sediment filter backwashes) and the UV.
- At least 10 feet of pipe from where treated water leaves the system to the water heater’s cold-water inlet (Charger’s manual). If yours is closer, the extra pipe is quoted before any work.
- Septic: the backwash and regeneration water goes to the septic system.
Sodium
- Softening adds about 8 mg of sodium per liter for every grain of hardness it removes (University of Nebraska).
- On Prescott city water (4.3–7.6 grains per gallon) that is about 34–61 mg per liter. On a 20-grain well it is about 160 mg per liter. (Our arithmetic.)
- EPA advises no more than 20 mg per liter for people on a very-low-sodium diet (500 mg a day), and says older people may be more sensitive to sodium.
- Lower-sodium choices: leave the kitchen cold tap unsoftened (extra plumbing, quoted flat); add an under-sink reverse osmosis system, which removes sodium (CDC) — the Kitten; or use potassium chloride instead of salt, which Charger allows. Ask your doctor about potassium first if you have kidney or heart disease, diabetes or high blood pressure, or take medicines that affect potassium (Virginia Tech Extension).
Upkeep: yours and ours
| Task | How often | Who |
|---|---|---|
| Add salt | When the salt tank runs low: about 8–10 fifty-pound bags a year for 2 people on a 20-grain well (our arithmetic) | You, or Neil at a service visit |
| UV lamp | Every year | Neil, or you |
| Sediment cartridge or screen | When loaded (depends on the type) | You or Neil |
| Iron media and resin | No fixed life is published; replaced when needed — quoted then | Neil |
Price
$6,475 installed, flat, anywhere in Yavapai County. Arizona sales tax on the parts is already in that price (CreekWell’s invoice terms). What is not included is listed below.
Not bookable yet. This work costs more than $1,000, which puts it outside what CreekWell can take on until its Arizona contractor licenses are issued. The details here are accurate so you can plan and compare. Why not yet?
Included
- Installation of all four stages
- Programming the valves
- Testing before Neil leaves
- CreekWell’s two-year workmanship warranty
Not included
- Lab water testing (see Testing)
- Salt
- Replacement lamps, cartridges and media
- A drain if none is close enough — quoted first. New outlets are electrical work, arranged separately
- Extra pipe if there is less than 10 feet of pipe between the system and the water heater (Charger’s manual) — quoted first
- Loop plumbing beyond the package, quoted up front
Running costs
- Salt: about 8–10 fifty-pound bags a year for 2 people on a 20-grain well (our arithmetic; the Bobcat sheet gives other households).
- Water: roughly 13,000–43,000 gallons a year of iron-filter backwash, plus about 1,980–2,470 for the softener (2 people on a 20-grain well with a 48K; our arithmetic), and a backwashing sediment filter’s rinse, 5.3–9 gpm while it cleans, if that type is chosen (Charger).
- Power: two valves, plus the UV at 30–62 watts all day — about 260–540 kilowatt-hours a year (our arithmetic).
- Parts: a UV lamp every year, sediment cartridges or a screen, and in time media and resin.
- Neil has not published prices for this package’s replacement parts yet; your written estimate lists today’s prices before you approve anything.
Paying
- A 50% deposit sets the install date; the rest is due when it is in and tested.
- The written estimate is good for 30 days. If you cancel after the three business days the FTC’s Cooling-Off Rule gives when you sign at home, what happens to the deposit (for example, parts already ordered for you) is written on the estimate before you sign.
- Zelle, cash or check: no fee. A card fee, if you pay by card, is shown as its own line on the estimate (payment terms).
Warranty
| Part | Coverage | Who |
|---|---|---|
| Sediment filter | A Friesian cartridge housing, 5 years; a backwashing media filter, Charger’s usual terms: tank 10 years, valve 5 years, media 1 year; a HYDRA screen, none stated in its brochure (ask Neil) | Charger |
| Iron filter: mineral tank | 10 years | Charger |
| Iron filter: Clack valve | 5 years (60 months) | Charger |
| Iron filter: media and parts inside | 1 year | Charger |
| Softener: mineral tank | 10 years | Charger |
| Softener: Clack valve | 5 years (60 months) | Charger |
| Softener: salt tank | 5 years | Charger |
| Softener: resin and parts inside | 1 year | Charger |
| UV reactor | 10 years (limited) | Charger |
| UV electronics | 3 years (limited) | Charger |
| UV lamp | 1 year (limited) | Charger |
| UV quartz sleeve | 1 year (limited) | Charger |
| The installation (the work itself) | 2 years — CreekWell’s warranty terms | CreekWell |
- Charger’s is a limited warranty to the original buyer. For the softener and filter stages, Charger repairs or replaces a defective part without charging for its own factory work; you pay the shipping to send the part back.
- The 10 years are written for “any residential Pentair mineral tank”. The tank brand is on your written estimate.
- Charger does not cover: freezing, water above 120°F or pressure above 120 psi; a vacuum on the water line; damage from improper installation or maintenance, or any change from the original design; or damage from any circumstance beyond Charger’s control.
- The tank years apply only where the tanks were first installed, and the warranty does not cover consequential damages (other losses a failed part causes, beyond the part itself).
- Charger does not pay for the labor to take the old part out and fit the new one. Who pays that, in the first two years and after, is written on your estimate.
- To claim: call Neil, the installer, or Charger directly.
- Read the full warranty before you buy — it is linked under Documents.
- Charger Water’s UV sheet says to contact Charger Water for the complete UV warranty document; it is not linked here, so ask Neil for a copy before you buy.
Testing and follow-up
- Before: a certified lab test (SimpleLab’s Level 1 + Bacteria, $185 at SimpleLab’s price, covers arsenic and bacteria). For iron and sulfur, Penn State says to know the iron and manganese level and form, the pH, the oxygen in the water and whether iron bacteria are present. SimpleLab’s Biofilm Bacteria test ($321 at its price) checks for iron and sulfur bacteria; it is optional, for when your report or Neil’s reading of it points to them.
- After: tested before Neil leaves — included. A bacteria retest after installation shows whether the UV is working; not included.
Code and permit notes
- Installed in order: sediment, iron, softener, UV.
- Drain lines run to code with air gaps.
- Charger’s softener manual: connect it to a supply line downstream of the outdoor spigots — past the point where the pipes to the outdoor taps branch off, so those taps are not fed softened water.
- The City of Prescott has adopted the 2024 International Plumbing Code; the county and other towns set their own.
- If a particular job turns out to need a permit, you are told before any work starts.
Documents
From the manufacturers
- Charger Friesian whole-house cartridge housing spec sheet
- HYDRA self-cleaning sediment filter brochure (on Charger’s site)
- Charger backwashing sediment filter spec sheet
- Charger Iron Breaker (air-draw iron and sulfur filter) spec sheet
- Charger Iron Breaker III brochure (how the air draw works)
- Charger programming settings for softeners and Iron Breakers
- Charger CWWS1 Hi-Flow softener brochure (2023)
- Charger Water CWUV4 ultraviolet systems spec sheet
- Charger limited warranty (the version linked from chargerwater.com)
- Charger Iron Breaker manual and warranty
- Charger softener installation manual and warranty
Independent guidance and listings
- Ohio Department of Health: UV disinfection fact sheet
- Penn State Extension: iron and manganese in private wells
- University of Nebraska: water softening (sodium, water per regeneration)
- EPA drinking-water advisory for sodium
- City of Prescott code: 2024 International Plumbing Code adopted
- EPA WaterSense: showerhead flow limits
- EPA WaterSense: kitchen faucets (federal limit 2.2 gpm at 60 psi)
These are the manufacturers’ and agencies’ own documents. Links go to their sites and can change without notice.
What happens next
- Join the list — free, no deposit. Whole-house installs wait until CreekWell’s contractor licenses are issued; the list is how you hear first.
- Once the licenses are issued, Neil calls in the order names came in and sets a free visit: a check of hardness, chlorine and total dissolved solids, and a look at your loop, drain, outlet and space. On a well, the lab test comes first.
- You get a written flat-rate estimate, with every “written on your estimate” item on this sheet filled in. If your test points to a different package, the estimate is written for that one. Nothing is ordered until you approve it.
- Approving an installation: a 50% deposit sets the date; the rest is due when it is in and tested. How long the parts take to arrive, and so your install date, is on your written estimate. If you sign at your home, the FTC’s Cooling-Off Rule generally gives you three business days to cancel.
- Install day: how long it takes, and how long your water is off, is on your estimate. Replacement installs include haul-away of the old unit, and everything is tested before Neil leaves.
CreekWell is not a licensed contractor. Work is performed under the Arizona handyman exemption, A.R.S. § 32-1121(A)(14): any single project is limited to less than $1,000 including labor and materials, and excludes work requiring a building permit and all natural gas and propane work.
Compare with
Compare every package side by side · the well water page · the full price list
Rebranding, and adding licenses
Aqua Cat Plumbing & Water Treatment is now CreekWell Plumbing & Water Treatment. Same owner, same phone number.
We are adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected.
For new work, join the list or call or text 928-228-5770. Names on the list are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.
Questions we get asked
Can you come out right now?
Not for new work.
We are rebranding and adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected. Leave your name on the list or call or text 928-228-5770. Names are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.
What does the Cougar Package remove or treat?
It treats: grit, iron, sulfur smell, hardness; UV germ barrier (not NSF/ANSI 55 certified).
It does not treat: arsenic, nitrate, PFAS; water that has tested positive for coliform.
A complete treatment line for a problem well, in the order the equipment needs: a sediment filter, then an iron and sulfur filter, then a water softener, then UV disinfection.
Water it can handle:
- Each stage has its own limits, on its own sheet: the sediment filter, the iron filter, the softener and the UV disinfection.
What is included in the Cougar Package price?
$6,475 installed, flat, anywhere in Yavapai County — a reference price, not installed until CreekWell’s contractor licenses are issued.
Included:
- Installation of all four stages
- Programming the valves
- Testing before Neil leaves
- CreekWell’s two-year workmanship warranty
Not included:
- Lab water testing (see Testing)
- Salt
- Replacement lamps, cartridges and media
- A drain if none is close enough — quoted first. New outlets are electrical work, arranged separately
- Extra pipe if there is less than 10 feet of pipe between the system and the water heater (Charger’s manual) — quoted first
- Loop plumbing beyond the package, quoted up front
The equipment:
- Sediment filter: One of three, all from Charger, chosen for your well and written on your estimate: a Friesian whole-house cartridge housing, up to 30 gpm, for graded melt-blown cartridges (25 to 1, 25 to 5 or 50 to 5 microns) or pleated 1–50 micron ones; a HYDRA self-cleaning screen (90 microns, 28 gpm) that rinses itself when you open its drain valve; or a backwashing media filter: 5–9 gpm of steady flow by tank size, draining 5.3–9 gpm while it backwashes.
- Iron and sulfur filter: Chosen from your lab test. Charger’s standard is the Iron Breaker, an air-draw filter: it keeps a pocket of air in the tank that turns dissolved iron and hydrogen sulfide into particles the media traps, then backwashes them out and draws in fresh air, briefly emptying the tank of water to do it.
- Water softener: A Charger CWWS1 softener sized to your water — sizes on the Bobcat page.
- UV disinfection: A Charger Water CWUV4 unit sized to your flow — details on the Serval page.
- Why this order: Charger’s UV needs hardness under 7 grains and iron under 0.3 ppm, so the UV goes last; iron fouls softener resin, so the iron filter goes before the softener.
The full list, with sizes, is under What’s in the package on this page.
What warranty comes with the Cougar Package?
Charger, part by part: tanks 10 years, valves and salt tank 5 years, UV reactor 10 years, plus CreekWell’s two-year workmanship warranty on the installation.
- Sediment filter (Charger): a Friesian cartridge housing, 5 years; a backwashing media filter, Charger’s usual terms: tank 10 years, valve 5 years, media 1 year; a HYDRA screen, none stated in its brochure (ask Neil).
- Iron filter (Charger): mineral tank, 10 years; Clack valve, 5 years (60 months); media and parts inside, 1 year.
- Softener (Charger): mineral tank, 10 years; Clack valve, 5 years (60 months); salt tank, 5 years; resin and parts inside, 1 year.
- UV (Charger): reactor, 10 years (limited); electronics, 3 years (limited); lamp, 1 year (limited); quartz sleeve, 1 year (limited).
- The installation (CreekWell): 2 years — CreekWell’s warranty terms.
Terms:
- Charger’s is a limited warranty to the original buyer. For the softener and filter stages, Charger repairs or replaces a defective part without charging for its own factory work; you pay the shipping to send the part back.
- The 10 years are written for “any residential Pentair mineral tank”. The tank brand is on your written estimate.
- Charger does not cover: freezing, water above 120°F or pressure above 120 psi; a vacuum on the water line; damage from improper installation or maintenance, or any change from the original design; or damage from any circumstance beyond Charger’s control.
- The tank years apply only where the tanks were first installed, and the warranty does not cover consequential damages (other losses a failed part causes, beyond the part itself).
- Charger does not pay for the labor to take the old part out and fit the new one. Who pays that, in the first two years and after, is written on your estimate.
- To claim: call Neil, the installer, or Charger directly.
- Read the full warranty before you buy — it is linked under Documents.
- Charger Water’s UV sheet says to contact Charger Water for the complete UV warranty document; it is not linked here, so ask Neil for a copy before you buy.
What will the Cougar Package not do?
It will not:
- Remove arsenic, nitrate or PFAS — add the Jaguar for arsenic, or an under-sink RO for drinking water.
- Make water that has tested positive for coliform or E. coli safe to drink. The source is found and fixed first; the UV is a barrier for water that tests safe.
What upkeep does the Cougar Package need?
Your main upkeep: salt; UV lamp yearly; media. Each job, how often, and who does it:
- Add salt. When the salt tank runs low: about 8–10 fifty-pound bags a year for 2 people on a 20-grain well (our arithmetic). Who: you, or Neil at a service visit.
- UV lamp. Every year. Who: Neil, or you.
- Sediment cartridge or screen. When loaded (depends on the type). Who: you or Neil.
- Iron media and resin. No fixed life is published; replaced when needed — quoted then. Who: Neil.
Running costs:
- Salt: about 8–10 fifty-pound bags a year for 2 people on a 20-grain well (our arithmetic; the Bobcat sheet gives other households).
- Water: roughly 13,000–43,000 gallons a year of iron-filter backwash, plus about 1,980–2,470 for the softener (2 people on a 20-grain well with a 48K; our arithmetic), and a backwashing sediment filter’s rinse, 5.3–9 gpm while it cleans, if that type is chosen (Charger).
- Power: two valves, plus the UV at 30–62 watts all day — about 260–540 kilowatt-hours a year (our arithmetic).
- Parts: a UV lamp every year, sediment cartridges or a screen, and in time media and resin.
- Neil has not published prices for this package’s replacement parts yet; your written estimate lists today’s prices before you approve anything.
Join the list for when the licenses are issued
Whole-house systems and other work over $1,000 wait until CreekWell’s contractor licenses are issued; once they are, Neil calls the list in the order it came in. Joining needs no deposit. New work under $1,000 restarts the first week of November, and jobs already scheduled are not affected.