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Whole-house arsenic removal for wells

The Jaguar Package

Whole-house arsenic removal for a private well: an AdEdge Medallion tank of Bayoxide E33, an iron-based media that holds arsenic, on a Clack WS1 valve. $4,750 installed — a reference price: not bookable until CreekWell’s contractor licenses are issued. Treats: Arsenic (best on arsenic V; no NSF/ANSI 53 listing)
Warranty: None published by AdEdge

Read this first

Before you choose

  • Lab tests for as long as you own it: AdEdge’s manual calls for an arsenic test of the treated water every 3 months, and a test of the untreated well water every year. After the first retest they are not included: four arsenic tests (SimpleLab’s Total Arsenic test, $60 at its price) and one yearly untreated-water test (its Level 1, $155) come to about $395 a year (our arithmetic).
  • The media wears out: AdEdge’s example is 2–4 years (2 cubic feet, 10–50 ppb); New Hampshire’s environmental agency says 1–3 years; in an EPA field test it lasted 62% of the vendor’s estimate.
  • Replacement media: about $2,750 for the smaller tank (POE-7) or $4,000 for the larger (POE-10), at New Hampshire’s 2021 figure of about $1,000 a cubic foot (our arithmetic).
  • Limits: your well must be inside AdEdge’s limits, including iron under 0.5 ppm and hardness under about 17.5 grains. If it is not, the water is treated first: a softener for hardness, or for clear-water iron up to about 2 ppm (Charger), or the Panther for more iron or rusty iron. The combination is priced as the sum of the packages (see More than one problem?).
  • Needs: a drain that takes a 7.5–10 gpm backwash, a well that keeps up, and an outlet that is always on.
  • Never leave it on bypass: untreated water then reaches every tap.

Words like grain, backwash and NSF/ANSI are explained in the plain-words list.

Spec sheet

Full specifications

Every package sheet uses these same rows in the same order, so you can compare them line by line. “Our arithmetic” marks a figure we worked out from the makers’ numbers.

What it is

Whole-house arsenic removal for a private well: an AdEdge Medallion tank of Bayoxide E33, an iron-based media that holds arsenic, on a Clack WS1 valve.

Good fit if

  • A certified lab test shows arsenic in your well. EPA’s limit for public water is 10 µg/L (parts per billion); private wells are not regulated.
  • Your water is inside the media’s limits (see Water it can handle).
  • You want every tap treated. For most wells a drinking-water system at the kitchen tap is cheaper and simpler (New Hampshire DES) — the Kitten. New Hampshire’s environmental agency says whole-house treatment is only needed if someone, such as a young child, is likely to drink from a tap other than the treated one. Over 100 ppb of arsenic, it adds, even small amounts swallowed regularly, in the bath or from a bathroom tap, can significantly increase the risk of health effects.

It will not

  • Soften the water, or remove bacteria, nitrate or PFAS.
  • Work as well on arsenic III as on arsenic V: AdEdge says the media works better on arsenic V and recommends pre-oxidation first where a well is all arsenic III.
  • Take out all the arsenic. Most systems remove a percentage: the University of Arizona’s example is that removing 90% of 200 ppb still leaves 20.
  • Last as long on water with fluoride over 1 ppm, silica, phosphate or iron — they compete for the media (University of Arizona; AdEdge).

What’s in the package

Media tank
AdEdge Medallion Series, sized to your home’s peak flow: POE-7-1354 (13″ × 54″, 2.75 cu ft of media, 6–8 gpm) or POE-10-1465 (14″ × 65″, 4 cu ft, 8–10 gpm). Neil’s September 2026 supplier quote was for the POE-10.
Media
Bayoxide E33 from LANXESS: a granular iron-oxide media that holds both forms of arsenic, arsenic III and arsenic V, on its surface.
Control valve
Clack WS1 (AdEdge’s parts list), with a gallon counter for tracking media use and a display that reads CALL after one year as a service reminder (AdEdge’s manual).
Connections
AdEdge V3007 adapters: 1″ elbows with ¼″ sample ports, so raw and treated water can be sampled.
Test kit
AdEdge’s arsenic quick-test kit ships with the system. AdEdge says field kits should be backed by lab results.
Pre-filter
A sediment pre-filter ahead of the tank; AdEdge’s manual calls for a 30-micron one.

Written on your estimate before you approve anything:

  • The model, POE-7 or POE-10, for your home’s flow
  • Which test kit ships with your system
  • What happens if the retest after installation shows 10 ppb or more
  • Where a new softener goes ahead of it: what happens if a test of the softened water shows iron at 0.5 ppm or more

Certification

  • We found no NSF/ANSI 53 listing for the Medallion system or for AdEdge in NSF’s database (checked September 2026). NSF/ANSI 53 is the standard for health claims such as arsenic.
  • The E33 media is listed to NSF/ANSI 61 — material safety — with NSF’s note that it is certified for water treatment plants and “has not been evaluated for point of use applications.”
  • EPA does not approve or certify treatment devices. AdEdge states its treatment goal as below EPA’s 10 ppb limit; only a lab test of your treated water shows your result.

Sized for

  • AdEdge sizes by flow: the POE-7 for up to 8 gpm, the POE-10 for up to 10 gpm.
  • The lab test decides whether E33 suits your water and how long it will last. AdEdge needs arsenic, pH, iron, manganese, hardness, sulfate, phosphate and sulfides at a minimum.
  • Contact time (our arithmetic): the POE-10 holds about 30 gallons of media, so about 3 minutes at 10 gpm — LANXESS recommends 3–5. The POE-7 drops under 3 minutes above about 6.9 gpm.

Flow

  • POE-7: 6–8 gpm, 8 at peak (brochure; the manual says 5–7). POE-10: 8–10 gpm, 10 at peak.
  • A flow control fitted inline on the outlet holds it to the peak rating: 8 gpm (green) or 10 gpm (orange), per AdEdge’s manual.
  • For scale: a shower head uses up to 2.5 gallons a minute (gpm) and a kitchen faucet up to 2.2 gpm (federal limits, EPA).

Water it can handle

  • AdEdge’s limits, to check against your lab report:
    AdEdge limits for the Medallion
    In your lab reportMust be
    Arsenic5–100 ppb (higher with AdEdge’s review)
    pH5.5–8.5
    Ironunder 0.5 ppm
    Manganeseunder 0.05 ppm
    Sulfideunder 0.1 ppm
    Silicaunder 30 ppm
    Phosphateunder 0.5 ppm
    Sulfateunder 100 ppm
    Fluorideunder 1.0 ppm
    Hardnessunder 300 ppm (about 17.5 grains)
    Tanninsnone
    Turbidity (cloudiness)under 5 NTU
  • Pressure 30–125 psi. Temperature 33–100°F in AdEdge’s brochure, 40–110°F in its manual.
  • AdEdge says the media works better on arsenic V; where the well is all arsenic III it recommends pre-oxidation first.

What it uses

  • Salt: none.
  • Water: each backwash is 14 minutes plus a 2-minute rinse at 7.5 gpm (POE-7) or 10 gpm (POE-10): about 120 or 160 gallons (our arithmetic from AdEdge’s manual). The valve backwashes every 6,000 gallons on the POE-7 and every 10,000–12,000 on the POE-10 (the manual gives both), or every 28 days if that comes first (the manual’s 28-day override). For 2–4 people at 75 gallons a person a day, that is about 2–4% of the water you use, about 130–180 gallons a month (our arithmetic). AdEdge’s own comparison chart puts it under 1%.
  • Electricity: a 120-volt outlet that is not on a switch (AdEdge).

Space and hookups

  • POE-10: 14″ × 65″, shipping weight 230 lb. POE-7: 13″ × 54″, 160 lb (AdEdge).
  • A ¾″ rigid drain line that can take the backwash flow (AdEdge).
  • An always-on 120-volt outlet.
  • Septic: about 130–180 gallons of backwash water a month for 2–4 people (our arithmetic, under What it uses).
  • Used-up media passed the EPA leaching tests as non-hazardous; it goes out under local rules (AdEdge).

Sodium

  • None added.

Upkeep: yours and ours

Upkeep: what, how often, who
TaskHow oftenWho
Treated-water arsenic testEvery 3 months at a certified lab (AdEdge’s manual); the University of Arizona’s minimum is once a yearYou mail the sample; Neil reads the report with you free
Untreated well-water test: iron, manganese, pH, arsenicOnce a year (AdEdge)You mail the sample; Neil reads it with you
Yearly serviceAdEdge’s manual lists it: check the water meter and backwash count, the valve’s power, battery backup, clock and settings, and the bypass; look for leaks; disinfect the system; run a test backwash. Neil has not published a price for it yet; your written estimate gives today’s.Neil
Pre-filter cartridgeEvery 3 months (AdEdge)You or Neil
BackwashAutomaticThe valve
Media replacementWhen treated-water tests show arsenic coming through — every 2–4 years in AdEdge’s example, 1–3 in New Hampshire’s guidance. Neil has not published a price for it yet; your written estimate gives today’s.Neil

Price

$4,750 installed, flat, anywhere in Yavapai County. Arizona sales tax on the parts is already in that price (CreekWell’s invoice terms). What is not included is listed below.

Not bookable yet. This work costs more than $1,000, which puts it outside what CreekWell can take on until its Arizona contractor licenses are issued. The details here are accurate so you can plan and compare. Why not yet?

Included

  • Installation, with the plumbing to connect it where all the house water passes through it
  • Commissioning, a startup sample, and a lab retest after installation to confirm the result
  • CreekWell’s two-year workmanship warranty

Not included

  • The lab test before, and the ongoing treated-water tests after the first retest (see Testing)
  • Media replacement when it is used up
  • AdEdge’s yearly service visit (see Upkeep)
  • Treatment first if your water is outside the limits (iron, hardness, pH, sulfide)
  • New loop plumbing if your home has no place to connect it, or code updates — quoted flat and approved by you first
  • A drain if none is close enough — quoted first. A new always-on outlet is electrical work, arranged separately

Running costs

  • Lab tests: four arsenic tests of the treated water a year on AdEdge’s schedule (SimpleLab’s Total Arsenic test, $60 at its price) and one yearly test of the untreated well water (its Level 1, $155): about $395 a year (our arithmetic).
  • AdEdge’s yearly service (see Upkeep): Neil has not published a price for it yet.
  • Media: every 2–4 years in AdEdge’s example, 1–3 in New Hampshire’s guidance; about $2,750 for the smaller tank (POE-7) or $4,000 for the larger (POE-10) at New Hampshire’s 2021 figure of about $1,000 a cubic foot (our arithmetic).
  • Water: about 130–180 gallons of backwash a month for 2–4 people (our arithmetic). Power: the valve, on an always-on outlet.
  • Neil has not published prices for this package’s replacement parts yet; your written estimate lists today’s prices before you approve anything.

Paying

  • A 50% deposit sets the install date; the rest is due when it is in and tested.
  • The written estimate is good for 30 days. If you cancel after the three business days the FTC’s Cooling-Off Rule gives when you sign at home, what happens to the deposit (for example, parts already ordered for you) is written on the estimate before you sign.
  • Zelle, cash or check: no fee. A card fee, if you pay by card, is shown as its own line on the estimate (payment terms).

Warranty

Warranty by part
PartCoverageWho
Medallion systemAdEdge publishes no homeowner warranty. Any written warranty that ships with the system is shown to you before you sign.AdEdge
Control valveClack’s 5-year valve warranty runs to AdEdge, the equipment maker, not to youClack
The installation (the work itself)2 years — CreekWell’s warranty termsCreekWell
  • AdEdge is now part of Chart Industries, and its website no longer carries Medallion documents. The AdEdge documents under Documents are hosted by others.
  • If a part fails, who pays the labor to take it out and fit the new one, in the first two years and after, is written on your estimate.

Testing and follow-up

  • Before: a certified lab test is required. Neil checks the report against AdEdge’s list before ordering. SimpleLab’s Level 1 + Bacteria test ($185 at its price) covers arsenic and most of that list, including phosphorus and silica. It does not include sulfide, which AdEdge needs for every well, so you also need SimpleLab’s Hydrogen Sulfide test ($107 at its price): $292 for the two (our arithmetic). Smell is no guide: AdEdge’s limit is 0.1 ppm, and most people smell hydrogen sulfide only from about 0.5 ppm (University of Nebraska).
  • After: a startup sample and one lab retest after installation are included. From then on, treated-water arsenic tests at a certified lab — AdEdge says every 3 months; the University of Arizona says at least every year — ordered from SimpleLab at its price, and Neil reads them with you free. The quick-test kit is for checks in between.

Code and permit notes

  • Installed where all the water to the house passes through it.
  • No bypass left open: with the bypass open, untreated water reaches every tap. (New Jersey’s environmental agency bars treatment bypasses on arsenic systems at small public water systems.)
  • Sample ports for raw and treated water (AdEdge).
  • The drain line is run to code with an air gap.
  • The City of Prescott has adopted the 2024 International Plumbing Code; the county and other towns set their own.
  • If a particular job turns out to need a permit, you are told before any work starts.
If this is the one

What happens next

  1. Join the list — free, no deposit. Whole-house installs wait until CreekWell’s contractor licenses are issued; the list is how you hear first.
  2. Once the licenses are issued, Neil calls in the order names came in and sets a free visit: a check of hardness, chlorine and total dissolved solids, and a look at your loop, drain, outlet and space. On a well, the lab test comes first.
  3. You get a written flat-rate estimate, with every “written on your estimate” item on this sheet filled in. If your test points to a different package, the estimate is written for that one. Nothing is ordered until you approve it.
  4. Approving an installation: a 50% deposit sets the date; the rest is due when it is in and tested. How long the parts take to arrive, and so your install date, is on your written estimate. If you sign at your home, the FTC’s Cooling-Off Rule generally gives you three business days to cancel.
  5. Install day: how long it takes, and how long your water is off, is on your estimate. Replacement installs include haul-away of the old unit, and everything is tested before Neil leaves.
Service status — September 2026

Rebranding, and adding licenses

Aqua Cat Plumbing & Water Treatment is now CreekWell Plumbing & Water Treatment. Same owner, same phone number.

We are adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected.

For new work, join the list or call or text 928-228-5770. Names on the list are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.

Straight answers

Questions we get asked

Can you come out right now?

Not for new work.

We are rebranding and adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected. Leave your name on the list or call or text 928-228-5770. Names are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.

What does the Jaguar Package remove or treat?

It treats: arsenic (best on arsenic V; no NSF/ANSI 53 listing). It does not treat: hardness, bacteria, nitrate, PFAS.

Whole-house arsenic removal for a private well: an AdEdge Medallion tank of Bayoxide E33, an iron-based media that holds arsenic, on a Clack WS1 valve.

Water it can handle:

  • AdEdge’s limits, to check against your lab report:
    • Arsenic: 5–100 ppb (higher with AdEdge’s review)
    • pH: 5.5–8.5
    • Iron: under 0.5 ppm
    • Manganese: under 0.05 ppm
    • Sulfide: under 0.1 ppm
    • Silica: under 30 ppm
    • Phosphate: under 0.5 ppm
    • Sulfate: under 100 ppm
    • Fluoride: under 1.0 ppm
    • Hardness: under 300 ppm (about 17.5 grains)
    • Tannins: none
    • Turbidity (cloudiness): under 5 NTU
  • Pressure 30–125 psi. Temperature 33–100°F in AdEdge’s brochure, 40–110°F in its manual.
  • AdEdge says the media works better on arsenic V; where the well is all arsenic III it recommends pre-oxidation first.
What is included in the Jaguar Package price?

$4,750 installed, flat, anywhere in Yavapai County — a reference price, not installed until CreekWell’s contractor licenses are issued.

Included:

  • Installation, with the plumbing to connect it where all the house water passes through it
  • Commissioning, a startup sample, and a lab retest after installation to confirm the result
  • CreekWell’s two-year workmanship warranty

Not included:

  • The lab test before, and the ongoing treated-water tests after the first retest (see Testing)
  • Media replacement when it is used up
  • AdEdge’s yearly service visit (see Upkeep)
  • Treatment first if your water is outside the limits (iron, hardness, pH, sulfide)
  • New loop plumbing if your home has no place to connect it, or code updates — quoted flat and approved by you first
  • A drain if none is close enough — quoted first. A new always-on outlet is electrical work, arranged separately

The equipment:

  • Media tank: AdEdge Medallion Series, sized to your home’s peak flow: POE-7-1354 (13″ × 54″, 2.75 cu ft of media, 6–8 gpm) or POE-10-1465 (14″ × 65″, 4 cu ft, 8–10 gpm).
  • Media: Bayoxide E33 from LANXESS: a granular iron-oxide media that holds both forms of arsenic, arsenic III and arsenic V, on its surface.
  • Control valve: Clack WS1 (AdEdge’s parts list), with a gallon counter for tracking media use and a display that reads CALL after one year as a service reminder (AdEdge’s manual).
  • Connections: AdEdge V3007 adapters: 1″ elbows with ¼″ sample ports, so raw and treated water can be sampled.
  • Test kit: AdEdge’s arsenic quick-test kit ships with the system.
  • Pre-filter: A sediment pre-filter ahead of the tank; AdEdge’s manual calls for a 30-micron one.

The full list, with sizes, is under What’s in the package on this page.

What warranty comes with the Jaguar Package?

AdEdge publishes no homeowner warranty for the system, and Clack’s 5-year valve warranty runs to AdEdge.

CreekWell’s two-year workmanship warranty covers the installation.

  • Medallion system (AdEdge): AdEdge publishes no homeowner warranty. Any written warranty that ships with the system is shown to you before you sign.
  • Control valve (Clack): Clack’s 5-year valve warranty runs to AdEdge, the equipment maker, not to you.
  • The installation (CreekWell): 2 years — CreekWell’s warranty terms.

Terms:

  • AdEdge is now part of Chart Industries, and its website no longer carries Medallion documents. The AdEdge documents under Documents are hosted by others.
  • If a part fails, who pays the labor to take it out and fit the new one, in the first two years and after, is written on your estimate.
What will the Jaguar Package not do?

It will not:

  • Soften the water, or remove bacteria, nitrate or PFAS.
  • Work as well on arsenic III as on arsenic V: AdEdge says the media works better on arsenic V and recommends pre-oxidation first where a well is all arsenic III.
  • Take out all the arsenic. Most systems remove a percentage: the University of Arizona’s example is that removing 90% of 200 ppb still leaves 20.
  • Last as long on water with fluoride over 1 ppm, silica, phosphate or iron — they compete for the media (University of Arizona; AdEdge).
What upkeep does the Jaguar Package need?

Your main upkeep: lab tests every 3 months; media every 1–4 years. Each job, how often, and who does it:

  • Treated-water arsenic test. Every 3 months at a certified lab (AdEdge’s manual); the University of Arizona’s minimum is once a year. Who: you mail the sample; Neil reads the report with you free.
  • Untreated well-water test: iron, manganese, pH, arsenic. Once a year (AdEdge). Who: you mail the sample; Neil reads it with you.
  • Yearly service. AdEdge’s manual lists it: check the water meter and backwash count, the valve’s power, battery backup, clock and settings, and the bypass; look for leaks; disinfect the system; run a test backwash. Neil has not published a price for it yet; your written estimate gives today’s. Who: Neil.
  • Pre-filter cartridge. Every 3 months (AdEdge). Who: you or Neil.
  • Backwash. Automatic. Who: the valve.
  • Media replacement. When treated-water tests show arsenic coming through — every 2–4 years in AdEdge’s example, 1–3 in New Hampshire’s guidance. Neil has not published a price for it yet; your written estimate gives today’s. Who: Neil.

Running costs:

  • Lab tests: four arsenic tests of the treated water a year on AdEdge’s schedule (SimpleLab’s Total Arsenic test, $60 at its price) and one yearly test of the untreated well water (its Level 1, $155): about $395 a year (our arithmetic).
  • AdEdge’s yearly service (see Upkeep): Neil has not published a price for it yet.
  • Media: every 2–4 years in AdEdge’s example, 1–3 in New Hampshire’s guidance; about $2,750 for the smaller tank (POE-7) or $4,000 for the larger (POE-10) at New Hampshire’s 2021 figure of about $1,000 a cubic foot (our arithmetic).
  • Water: about 130–180 gallons of backwash a month for 2–4 people (our arithmetic). Power: the valve, on an always-on outlet.
  • Neil has not published prices for this package’s replacement parts yet; your written estimate lists today’s prices before you approve anything.
The list

Join the list for when the licenses are issued

Whole-house systems and other work over $1,000 wait until CreekWell’s contractor licenses are issued; once they are, Neil calls the list in the order it came in. Joining needs no deposit. New work under $1,000 restarts the first week of November, and jobs already scheduled are not affected.

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