Premium water test
53 parameters, certified laboratory. Private wells and city water. You order it from SimpleLab, any time; Neil reads the report with you, free.
Order the kit (other SimpleLab tests from $60) $185SimpleLab’s priceWater treatment & plumbing in Prescott and Yavapai County
Owner-operated in Prescott. Neil tests your water first, explains the numbers, and recommends only what your home needs.
Drain clog $179 · Faucet repair $225 · Under-sink reverse osmosis $829 installed · No trip fee in Yavapai County
Prescott · Prescott Valley · Chino Valley · Sedona · Verde Valley
Formerly Aqua Cat — your old number, 480-228-8282, still reaches Neil.
- Tested, then treatedNothing is recommended before Neil measures your water.
- Two-year warrantyOn every job’s workmanship, plus the maker’s or the supplier’s warranty on the parts.
- Published flat ratesPrices on the website, before you call.
- Yavapai County and SedonaNo trip fee, rural roads and private wells welcome.
Owner-operated
Neil Staiger does the work
CreekWell is Neil Staiger — 32 years in the Arizona plumbing trade, now working Yavapai County and all of Sedona. He has taken product training from Moen, Kohler, Navien, Rinnai, Charger Water Treatment Products and B&R Industries.
The person you call does the work
CreekWell is one person. The person you call tests your water, sizes the system, installs it and comes back if something is wrong. The price you are quoted is the price on this site.
Every job is backed by the two-year workmanship warranty, plus the maker’s or the supplier’s warranty on the parts, with the terms linked from each spec sheet. If the work is not right, Neil comes back and puts it right.
Free · About a minute · No email required
Your price in three taps
Answer three quick questions and the next page shows the flat price of the package that fits your home — the same price list Neil works from, with what is included. You can change any answer there, and every question can be skipped.
Published flat rates
The price is on the website
No trip fee anywhere in Yavapai County. Bookable now: request a visit or call.
Under‑sink reverse osmosis
5-stage system, installed, faucet hole included (drilling a stone or steel counter is $50), if your water is inside its limits. Bought your own? $499 to install it, if it cost you $500 or less.
$829 Installed6‑stage $999
Drain clearing
Sink, tub, shower and laundry drains.
$179Flat rateTankless descaling
Restores flow and protects the heat exchanger.
$250Flat rate
Request a visit
Request a visit
For a repair, a water test question or an emergency. Neil calls requests back in the order they came in. No deposit, nothing owed, and you can say no when Neil calls.
What happens next
- Your details go straight to Neil — no form company, no lead broker, no middleman.
- You get a text back confirming Neil has your request, within one working day. If a day passes and you have heard nothing, something went wrong: call or text 928-228-5770 and it will be sorted.
- Neil calls requests back in the order they came in, to set a day.
- You get the published flat rate.
Rather not use a form? Text 928-228-5770 or email creekwellplumbing
Services
What CreekWell does
Water treatment and plumbing from one owner and one phone number. Each card opens the full page, prices included.
Whole-house filtration
Filtration systems for clean, better-tasting water throughout your home: catalytic carbon for chlorine and chloramine, and sediment, iron and sulfur filters for wells.
Installed once the contractor licenses are issued; prices are on the page.
Explore whole-house filtrationWater softening, arsenic and PFAS removal
Specialized treatment for hard water and removal of harmful contaminants: softeners and salt-free conditioners, AdEdge media for arsenic, and a Pentair cartridge for PFAS.
Installed once the contractor licenses are issued; prices are on the page.
See softening & PFAS optionsPrivate well water treatment
Testing and treatment for Prescott-area private wells — bacteria, sediment, iron and arsenic — plus service on the pump and pressure tank when they sit above ground. Neil does not drill wells.
See well water treatmentPlumbing repairs
Water heater service and repair, drains, faucets, toilets and leaks, at flat prices.
Water heater service & repairPriority service
For plumbing that cannot wait: a flat-rate priority call, with a same-day visit when Neil is free, during business hours.
How priority service works $250Flat rate
Water treatment
Treatment designed for your water, not a catalog
Every home's water is different, and two houses on the same street can test differently if one is on a well. CreekWell starts with measurement: a free water check (hardness, chlorine and dissolved minerals) at any estimate visit, and a certified laboratory panel when the answer matters.
- Certified lab testing, $185. SimpleLab’s price for 53 parameters, from a sample you take yourself.
- Under-sink reverse osmosis, from $829 installed. Faucet hole included; drilling a stone or steel counter is $50.
- Already bought the equipment? $499 installs an under-sink RO you bought (if it cost you $500 or less); $999 installs a whole-house system once the licenses are issued. How install-only works.
- Plain-English results. What each number means for your house, not a sales sheet.
- No scare tactics. Prescott and Prescott Valley publish compliant water-quality reports. Neil talks about hardness, taste and appliance life, not fear.
Plumbing services
Plumbing done with the same care
Thirty-two years in the Arizona trade, and the work gets left clean. Shutoffs labeled, penetrations sealed, the area swept. Flat rates are published so you know the number before the truck arrives.
- Drains and toilet stoppages, $179 flat. Sink, tub, shower and laundry lines up to 2-inch pipe and 75 feet. Main-line cabling, sewer camera and hydro jetting are not offered yet.
- Faucets, toilets and shower valves. Repair or replace, your fixture or ours.
- Leak detection and repair. Burst pipes, slab leaks, the drip you can hear but can't find. A repair goes ahead if it comes to under $1,000 and needs no permit; a larger repair waits for the licenses.
- Water heater service. Flush, anode, valves, repairs; tankless descaling $250 flat.
Water heater service
A tank flush, an anode rod, an expansion tank, valves and elements: the work that keeps a water heater going, at published flat rates. Tankless descaling is $250.
Water heater prices $79Tank flushJust a drip? A faucet repaired, $225
A dripping faucet repaired (cartridge, valve or washer) is $225 flat. Your own toilet or faucet installed (supply lines, wax ring and haul-away included), or a running toilet repaired, is $250 flat, a 2026 price for America’s 250th year. No trip fee, and the same rate on Sundays and holidays when Neil is available. Clogged drains and toilet stoppages are cleared for a flat $179.
Every repair, priced $225Faucet repair
Our work
Recent projects
Installs and repairs from Neil’s years in the trade, photographed on the job. No stock images.
Where to find us
Both profiles still carry the old name: CreekWell was formerly Aqua Cat Plumbing & Water Treatment, with the same owner. Aqua Cat’s old number, 480-228-8282, still reaches Neil; the main number is 928-228-5770. The name change, in full.
How it works
Three steps, no surprises
No pressure, no sales crew.
A free water check
Every estimate visit starts with a free water check (hardness, chlorine and dissolved minerals), read in front of you. Nothing is owed for it. A certified lab panel when the question needs a real answer.
A written price before any work
Neil explains what the numbers mean for your house, what each fix costs, and what happens if you do nothing. You get the price in writing before any work starts, the same price this site publishes. On a well, or with a health question, the $185 lab test sizes the system to your water.
The work, with a two-year warranty
Neil does the work himself, start to finish, and leaves the area clean and the shutoffs labeled. The two-year workmanship warranty covers his work; the maker’s or the supplier’s warranty covers the parts.
Common water problems
What northern Arizona water does to a house
Hardness, chlorine taste and well-water chemistry are the three complaints Neil hears most. Each one has a different fix, and the only way to know which you have is to measure it.
Hard water & scale
Spots on glassware, crust on fixtures and dishwashers, and dry skin. Scale also costs a gas water heater efficiency; in the tests Pacific Northwest National Laboratory reviewed, the effect on electric tank heaters was negligible.
How hard is my water?Taste & odor
Chlorine on city water, sulfur or metallic notes on a well. Chlorine taste is usually the cheapest to solve — an under-sink reverse osmosis system handles drinking and cooking water for a flat $829. On a well, a rotten-egg smell or iron is treated ahead of it first: RO does not remove hydrogen sulfide, and it needs iron up to 0.3 ppm. A softener takes clear-water iron up to about 2 ppm; a rotten-egg smell or heavier iron is the Panther’s job.
Reverse osmosis, installedPrivate well chemistry
Arsenic, iron, manganese, nitrate and bacteria vary well to well in Yavapai County. The EPA limit for arsenic is 10 µg/L and some county wells are over it. A field meter cannot measure any of this.
Well water testingLeaks & plumbing repairs
Dripping faucets, running toilets, slab and hidden leaks, clogged drains, water heaters that stopped heating. The diagnosis is free and the repair is priced flat before anything starts.
Plumbing servicesWhat’s wrong with your water?
Tap the problem you have. Each guide explains what is happening in Arizona water and which system fixes it — with real installed prices.
Hard water and scaleCrust on fixtures, spotted glasses, soap that won’t lather
Arsenic in well waterNo taste, no smell — only a lab test finds it
PFAS (“forever chemicals”)What they are, and what takes them out
Chlorine taste and smellThe “city water” taste, at every tap
Iron and rust stainsOrange stains and a metallic taste on a well
Bad drinking waterClean water at the kitchen sink, from $829 installed
No hot waterWater heater repair and service
See all problemsEvery symptom, and what fixes it
Questions
Questions people ask Neil
Can you come out right now?
Yes, for repairs and emergencies under $1,000.
Until the contractor licenses are issued, CreekWell books jobs that come to under $1,000 in all and need no permit and no gas, emergency calls (water, not gas) and warranty work included. Whole-house systems and other work of $1,000 or more wait for the licenses.
Call or text 928-228-5770, Monday to Saturday, 7am to 7pm; a priority call gets a same-day visit when Neil is free.
What are your business hours?
Monday through Saturday, 7am to 7pm. Sundays and holidays when Neil is available, at the same rate.
An urgent problem such as a burst pipe gets a flat $250 priority call — a same-day visit when Neil is free. Call or text 928-228-5770; if Neil cannot pick up, leave a message and say it is an emergency. For an estimate, which includes a free water check, or for a plumbing repair, request a visit or call. Neil calls or texts the day before with an arrival window.
What areas does CreekWell Plumbing serve?
Yavapai County, plus all of Sedona.
That includes Prescott, Prescott Valley, Chino Valley, Dewey-Humboldt, Mayer, Paulden, Spring Valley, Williamson Valley, Kirkland, Skull Valley, Wilhoit, Yarnell, Congress, Bagdad, Seligman, Ash Fork, Cordes Lakes, Black Canyon City, Sedona, Village of Oak Creek, Cottonwood, Clarkdale, Jerome, Camp Verde, Cornville, Rimrock and Lake Montezuma — the same published prices everywhere, and no trip fee. See every area we cover.
How much does a water test cost in Prescott?
A certified laboratory water test covering 53 parameters is $185, SimpleLab’s price.
SimpleLab mails you the kit, you take the sample at your own tap or well spigot and mail it back, and the lab emails you the report — order it straight from the lab. CreekWell does not sell the kit and takes no commission; Neil reads the report with you free. A free water check (hardness, chlorine and dissolved minerals), read on the spot, comes with any estimate visit. That check is a screen, not a safety test: only the lab panel measures arsenic, bacteria, nitrate and metals.
What does an under-sink reverse osmosis system cost installed?
A 5-stage under-sink reverse osmosis system is $829 installed. A 6-stage system with alkaline remineralization is $999.
Both prices are flat and include the system, the installation, and a faucet hole if your sink or counter needs one; drilling granite, quartz or stainless is a separate $50 line, and an Ocelot that needs it waits for the contractor licenses. There is no trip fee anywhere in Yavapai County.
How much does water softener installation cost in Prescott?
A water softener is $1,799 to $3,399 installed.
The Bobcat, a plain salt softener, is $1,799 at any size. The Tiger, a softener with carbon for chlorine taste, is $2,235, $2,590 or $3,399 by size. Prices assume a softener loop is already there; a home without one pays for the loop as its own line. On city water the Bobcat goes behind a carbon filter, because the supplier says chlorine wears out softener resin. The two-year workmanship warranty covers the install, and the supplier’s limited warranty the parts. These installs wait for the contractor licenses. See the water softener installation page for sizing and pricing.
How much does a whole-house water filtration system cost?
Whole-house water filtration is $1,885 to $4,750 installed.
The price depends on what you are taking out: chlorine and taste $1,885 (the Lynx, catalytic carbon); PFAS $3,450 (the Caracal: a Pentair PFAS cartridge, which Pentair says is certified, plus a carbon tank); arsenic $4,750 (the Jaguar). Whole-home reverse osmosis is $14,999.99 flat (the Lion), including a storage tank sized to your doorways and first-year maintenance. Each system is sized from the right test: the free water check on city water, a $185 lab test on a well, and SimpleLab’s separate $334 test for PFAS. All of these are over $1,000, so installs wait for the contractor licenses. See whole-house water filters.
Is there a warranty?
Two years on the workmanship, plus the maker’s or the supplier’s warranty on the parts.
Those are limited warranties; CreekWell’s terms are on the about page, and each package spec sheet lists the maker’s terms part by part, with the documents linked where the maker publishes them, so you can read them before you buy.
Because the same person who installed it comes back, warranty work does not involve explaining the job to somebody new.
More answers on each service page — water testing, reverse osmosis, water problems, plumbing.
Where Neil works
Yavapai County, plus all of Sedona
Staying local is how the same person answers the phone and shows up at the door. No trip fee anywhere on this list.
Prescott and the towns around it
West of Prescott
Sedona and the Verde Valley
- Sedona
- Village of Oak Creek
- Cottonwood
- Cornville
- Clarkdale
- Jerome
- Verde Valley
- Camp Verde
- Rimrock
- Lake Montezuma
North and south ends of the county
Book now
Call Neil, or request a visit
Monday to Saturday, 7am to 7pm. Neil answers his own phone, and calls requests back in the order they came in.