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Sediment filter + softener, for wells

The Sand Cat Package

For wells with sand, silt or grit and hard water: a sediment filter first, then a water softener. $3,075 installed — a reference price: not bookable until CreekWell’s contractor licenses are issued. Treats: Sand, silt, grit; hardness
Warranty: Sediment cartridge housing 5 years (Friesian; no warranty published for the HYDRA screen); softener tank 10 years · valve and salt tank 5 years · media 1 year

Read this first

Before you choose

  • Upkeep: the filter type decides it — cartridges to change, a screen to flush, or a tank that backwashes to a drain.
  • Sodium and salt: the softener adds about 160 mg of sodium per liter on a 20-grain well; EPA advises no more than 20 mg per liter for people on a very-low-sodium diet. It also uses about 8–10 fifty-pound bags of salt a year for 2 people on that well (our arithmetic, as on the Bobcat sheet). Lower-sodium choices are under Sodium.
  • Needs: the softener needs a drain and an always-on outlet (Charger’s quick-start guide), and the system at least 10 feet of pipe before the water heater (Charger’s manual).

Words like grain, backwash and NSF/ANSI are explained in the plain-words list.

Spec sheet

Full specifications

Every package sheet uses these same rows in the same order, so you can compare them line by line. “Our arithmetic” marks a figure we worked out from the makers’ numbers.

What it is

For wells with sand, silt or grit and hard water: a sediment filter first, then a water softener.

Good fit if

  • Grit shows up in faucet screens, toilet tanks or appliance filters, or your well pushes sand.
  • Your well water is also hard.

It will not

  • Remove anything dissolved, such as arsenic, nitrate or PFAS: sediment filters catch particles (University of Nebraska). The softener in it takes up to about 2 ppm of clear-water iron (Charger); more than that needs the Panther.
  • Remove or kill bacteria. Charger says its cartridges must not be used on microbiologically unsafe water.

What’s in the package

Sediment filter
One of three, all from Charger, chosen for your well and written on your estimate:
  • a Friesian whole-house cartridge housing, up to 30 gpm, for graded melt-blown cartridges (25 to 1, 25 to 5 or 50 to 5 microns) or pleated 1–50 micron ones;
  • a HYDRA self-cleaning screen (90 microns, 28 gpm) that rinses itself when you open its drain valve;
  • or a backwashing media filter: 5–9 gpm of steady flow by tank size, draining 5.3–9 gpm while it backwashes.
Water softener
A Charger CWWS1 softener sized to your water — the sizes are on the Bobcat page.
Valves
A Clack WS1 valve and bypass on the softener.

Written on your estimate before you approve anything:

  • The sediment filter type and micron rating, and the softener size

Certification

  • The HYDRA screen filter is certified by IAPMO R&T to NSF/ANSI 42, 61 and 372 (its brochure).
  • We found no NSF listing for a Charger softener as a system; the Clack valve is certified to NSF/ANSI 44, 61 and 372 (valve only).

Sized for

  • Micron rating: smaller catches more but clogs sooner. The University of Nebraska: “nominal” filters trap about 85% of particles at their rating; “absolute” about 99.9%.
  • The softener by hardness (Charger’s worksheet) — see the Bobcat.

Flow

  • Friesian housing up to 30 gpm; HYDRA 28 gpm; backwashing filter 5–9 gpm by size; softener: see the Bobcat.
  • For scale: a shower head uses up to 2.5 gallons a minute (gpm) and a kitchen faucet up to 2.2 gpm (federal limits, EPA).

Water it can handle

  • Friesian housing 20–125 psi (Charger). HYDRA screen: up to 125 psi and 39–113°F (its brochure).
  • Sand, silt, grit and rust particles.

What it uses

  • Salt: the softener only — about 8–10 fifty-pound bags a year for 2 people on a 20-grain well (our arithmetic); the Bobcat gives other households.
  • Water, sediment filter: a little each time a screen is flushed; a backwashing filter sends 5.3–9 gpm to the drain while it cleans (Charger).
  • Water, softener: about 41–96 gallons each time it regenerates, by size — about 1,980–2,470 gallons a year for 2 people on a 20-grain well with a 48K (our arithmetic; see the Bobcat).
  • Electricity: the softener valve (and a backwashing filter’s valve, if chosen).

Space and hookups

  • Room for the filter, the softener and the salt tank at your loop.
  • A drain and an always-on outlet for the softener, and a second one if the sediment filter backwashes (Charger).
  • At least 10 feet of pipe from where treated water leaves the system to the water heater’s cold-water inlet (Charger’s manual). If yours is closer, the extra pipe is quoted before any work.
  • Indoors, or a sheltered spot where the tanks and their drain and overflow lines never drop below 34°F, out of direct sunlight, with the valve’s plug-in transformer in a dry spot (Charger’s manual).
  • Where an overflow could do damage, an overflow line from the salt tank to the drain (Charger’s manual recommends one there).
  • Septic: softener and any backwash water go to the septic system.

Sodium

  • Softening adds about 8 mg of sodium per liter for every grain of hardness it removes (University of Nebraska).
  • On Prescott city water (4.3–7.6 grains per gallon) that is about 34–61 mg per liter. On a 20-grain well it is about 160 mg per liter. (Our arithmetic.)
  • EPA advises no more than 20 mg per liter for people on a very-low-sodium diet (500 mg a day), and says older people may be more sensitive to sodium.
  • Lower-sodium choices: leave the kitchen cold tap unsoftened (extra plumbing, quoted flat); add an under-sink reverse osmosis system, which removes sodium (CDC) — the Kitten; or use potassium chloride instead of salt, which Charger allows. Ask your doctor about potassium first if you have kidney or heart disease, diabetes or high blood pressure, or take medicines that affect potassium (Virginia Tech Extension).

Upkeep: yours and ours

Upkeep: what, how often, who
TaskHow oftenWho
Sediment cartridge (cartridge type)When water pressure drops or the cartridge looks loadedYou or Neil
Flush the screen (HYDRA type)When the screen looks loadedYou
Add salt (softener)When the salt tank runs low: about 8–10 fifty-pound bags a year for 2 people on a 20-grain well (our arithmetic)You, or Neil at a service visit
Softening resinNo fixed life is published; replaced when it stops softening — quoted then.Neil

Price

$3,075 installed, flat, anywhere in Yavapai County. Arizona sales tax on the parts is already in that price (CreekWell’s invoice terms). What is not included is listed below.

Not bookable yet. This work costs more than $1,000, which puts it outside what CreekWell can take on until its Arizona contractor licenses are issued. The details here are accurate so you can plan and compare. Why not yet?

Included

  • Installation on your loop; any new loop plumbing is quoted up front
  • Programming the softener
  • Testing before Neil leaves
  • CreekWell’s two-year workmanship warranty

Not included

  • Lab water testing (see Testing)
  • Salt
  • Replacement cartridges, if you have the cartridge type
  • A drain if none is close enough — quoted first. A new outlet is electrical work, arranged separately
  • Extra pipe if there is less than 10 feet of pipe between the system and the water heater (Charger’s manual) — quoted first

Running costs

  • Salt: about 8–10 fifty-pound bags a year for 2 people on a 20-grain well (our arithmetic; the Bobcat sheet gives other households).
  • Water: about 1,980–2,470 gallons a year for the softener (2 people on a 20-grain well with a 48K; our arithmetic), plus a little for each screen flush, or a backwashing filter’s rinse (5.3–9 gpm while it cleans; Charger).
  • Power: the softener’s valve, and a backwashing filter’s valve if you have that type.
  • Parts: sediment cartridges if you have the cartridge type, and in time softening resin.
  • Neil has not published prices for this package’s replacement parts yet; your written estimate lists today’s prices before you approve anything.

Paying

  • A 50% deposit sets the install date; the rest is due when it is in and tested.
  • The written estimate is good for 30 days. If you cancel after the three business days the FTC’s Cooling-Off Rule gives when you sign at home, what happens to the deposit (for example, parts already ordered for you) is written on the estimate before you sign.
  • Zelle, cash or check: no fee. A card fee, if you pay by card, is shown as its own line on the estimate (payment terms).

Warranty

Warranty by part
PartCoverageWho
Sediment filterA Friesian cartridge housing, 5 years; a backwashing media filter, Charger’s usual terms: tank 10 years, valve 5 years, media 1 year; a HYDRA screen, none stated in its brochure (ask Neil)Charger
Softener: mineral tank10 yearsCharger
Softener: Clack valve5 years (60 months)Charger
Softener: salt tank5 yearsCharger
Softener: resin and parts inside1 yearCharger
The installation (the work itself)2 years — CreekWell’s warranty termsCreekWell
  • Charger’s is a limited warranty to the original buyer. Charger repairs or replaces a defective part without charging for its own factory work; you pay the shipping to send the part back.
  • The 10 years are written for “any residential Pentair mineral tank”. The tank brand is on your written estimate.
  • Charger does not cover: freezing, water above 120°F or pressure above 120 psi; a vacuum on the water line; damage from improper installation or maintenance, or any change from the original design; or damage from any circumstance beyond Charger’s control.
  • The tank years apply only where the tanks were first installed, and the warranty does not cover consequential damages (other losses a failed part causes, beyond the part itself).
  • Charger does not pay for the labor to take the old part out and fit the new one. Who pays that, in the first two years and after, is written on your estimate.
  • To claim: call Neil, the installer, or Charger directly.
  • Read the full warranty before you buy — it is linked under Documents.

Testing and follow-up

  • Before: a certified lab test (SimpleLab’s Level 1 + Bacteria, $185 at SimpleLab’s price, covers arsenic and bacteria). For iron and sulfur, Penn State says to know the iron and manganese level and form, the pH, the oxygen in the water and whether iron bacteria are present. SimpleLab’s Biofilm Bacteria test ($321 at its price) checks for iron and sulfur bacteria; it is optional, for when your report or Neil’s reading of it points to them.
  • After: tested before Neil leaves — included.

Code and permit notes

  • Installs on your loop, sediment filter first.
  • Drain lines run to code with air gaps.
  • Charger’s softener manual: connect it to a supply line downstream of the outdoor spigots — past the point where the pipes to the outdoor taps branch off, so those taps are not fed softened water.
  • The City of Prescott has adopted the 2024 International Plumbing Code; the county and other towns set their own.
  • If a particular job turns out to need a permit, you are told before any work starts.
If this is the one

What happens next

  1. Join the list — free, no deposit. Whole-house installs wait until CreekWell’s contractor licenses are issued; the list is how you hear first.
  2. Once the licenses are issued, Neil calls in the order names came in and sets a free visit: a check of hardness, chlorine and total dissolved solids, and a look at your loop, drain, outlet and space. On a well, the lab test comes first.
  3. You get a written flat-rate estimate, with every “written on your estimate” item on this sheet filled in. If your test points to a different package, the estimate is written for that one. Nothing is ordered until you approve it.
  4. Approving an installation: a 50% deposit sets the date; the rest is due when it is in and tested. How long the parts take to arrive, and so your install date, is on your written estimate. If you sign at your home, the FTC’s Cooling-Off Rule generally gives you three business days to cancel.
  5. Install day: how long it takes, and how long your water is off, is on your estimate. Replacement installs include haul-away of the old unit, and everything is tested before Neil leaves.
Service status — September 2026

Rebranding, and adding licenses

Aqua Cat Plumbing & Water Treatment is now CreekWell Plumbing & Water Treatment. Same owner, same phone number.

We are adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected.

For new work, join the list or call or text 928-228-5770. Names on the list are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.

Straight answers

Questions we get asked

Can you come out right now?

Not for new work.

We are rebranding and adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected. Leave your name on the list or call or text 928-228-5770. Names are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.

What does the Sand Cat Package remove or treat?

It treats: sand, silt, grit; hardness. It does not treat: arsenic, nitrate, PFAS, bacteria; iron over about 2 ppm.

For wells with sand, silt or grit and hard water: a sediment filter first, then a water softener.

Water it can handle:

  • Friesian housing 20–125 psi (Charger). HYDRA screen: up to 125 psi and 39–113°F (its brochure).
  • Sand, silt, grit and rust particles.
What is included in the Sand Cat Package price?

$3,075 installed, flat, anywhere in Yavapai County — a reference price, not installed until CreekWell’s contractor licenses are issued.

Included:

  • Installation on your loop; any new loop plumbing is quoted up front
  • Programming the softener
  • Testing before Neil leaves
  • CreekWell’s two-year workmanship warranty

Not included:

  • Lab water testing (see Testing)
  • Salt
  • Replacement cartridges, if you have the cartridge type
  • A drain if none is close enough — quoted first. A new outlet is electrical work, arranged separately
  • Extra pipe if there is less than 10 feet of pipe between the system and the water heater (Charger’s manual) — quoted first

The equipment:

  • Sediment filter: One of three, all from Charger, chosen for your well and written on your estimate: a Friesian whole-house cartridge housing, up to 30 gpm, for graded melt-blown cartridges (25 to 1, 25 to 5 or 50 to 5 microns) or pleated 1–50 micron ones; a HYDRA self-cleaning screen (90 microns, 28 gpm) that rinses itself when you open its drain valve; or a backwashing media filter: 5–9 gpm of steady flow by tank size, draining 5.3–9 gpm while it backwashes.
  • Water softener: A Charger CWWS1 softener sized to your water — the sizes are on the Bobcat page.
  • Valves: A Clack WS1 valve and bypass on the softener.

The full list, with sizes, is under What’s in the package on this page.

What warranty comes with the Sand Cat Package?

Sediment cartridge housing 5 years (Friesian; no warranty published for the HYDRA screen); softener tank 10 years; valve and salt tank 5 years; media 1 year, plus CreekWell’s two-year workmanship warranty on the installation.

  • Sediment filter (Charger): a Friesian cartridge housing, 5 years; a backwashing media filter, Charger’s usual terms: tank 10 years, valve 5 years, media 1 year; a HYDRA screen, none stated in its brochure (ask Neil).
  • Softener (Charger): mineral tank, 10 years; Clack valve, 5 years (60 months); salt tank, 5 years; resin and parts inside, 1 year.
  • The installation (CreekWell): 2 years — CreekWell’s warranty terms.

Terms:

  • Charger’s is a limited warranty to the original buyer. Charger repairs or replaces a defective part without charging for its own factory work; you pay the shipping to send the part back.
  • The 10 years are written for “any residential Pentair mineral tank”. The tank brand is on your written estimate.
  • Charger does not cover: freezing, water above 120°F or pressure above 120 psi; a vacuum on the water line; damage from improper installation or maintenance, or any change from the original design; or damage from any circumstance beyond Charger’s control.
  • The tank years apply only where the tanks were first installed, and the warranty does not cover consequential damages (other losses a failed part causes, beyond the part itself).
  • Charger does not pay for the labor to take the old part out and fit the new one. Who pays that, in the first two years and after, is written on your estimate.
  • To claim: call Neil, the installer, or Charger directly.
  • Read the full warranty before you buy — it is linked under Documents.
What will the Sand Cat Package not do?

It will not:

  • Remove anything dissolved, such as arsenic, nitrate or PFAS: sediment filters catch particles (University of Nebraska). The softener in it takes up to about 2 ppm of clear-water iron (Charger); more than that needs the Panther.
  • Remove or kill bacteria. Charger says its cartridges must not be used on microbiologically unsafe water.
What upkeep does the Sand Cat Package need?

Your main upkeep: salt; cartridges or flushing. Each job, how often, and who does it:

  • Sediment cartridge (cartridge type). When water pressure drops or the cartridge looks loaded. Who: you or Neil.
  • Flush the screen (HYDRA type). When the screen looks loaded. Who: you.
  • Add salt (softener). When the salt tank runs low: about 8–10 fifty-pound bags a year for 2 people on a 20-grain well (our arithmetic). Who: you, or Neil at a service visit.
  • Softening resin. No fixed life is published; replaced when it stops softening — quoted then. Who: Neil.

Running costs:

  • Salt: about 8–10 fifty-pound bags a year for 2 people on a 20-grain well (our arithmetic; the Bobcat sheet gives other households).
  • Water: about 1,980–2,470 gallons a year for the softener (2 people on a 20-grain well with a 48K; our arithmetic), plus a little for each screen flush, or a backwashing filter’s rinse (5.3–9 gpm while it cleans; Charger).
  • Power: the softener’s valve, and a backwashing filter’s valve if you have that type.
  • Parts: sediment cartridges if you have the cartridge type, and in time softening resin.
  • Neil has not published prices for this package’s replacement parts yet; your written estimate lists today’s prices before you approve anything.
The list

Join the list for when the licenses are issued

Whole-house systems and other work over $1,000 wait until CreekWell’s contractor licenses are issued; once they are, Neil calls the list in the order it came in. Joining needs no deposit. New work under $1,000 restarts the first week of November, and jobs already scheduled are not affected.

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