Prescott & Yavapai County  ·  Not a licensed contractor ·  what that means Call or Text 928-228-5770

Aqua Cat is now CreekWell. We’re rebranding and adding contractor licenses, so we are not booking new work for a few weeks. Jobs already scheduled are not affected. Hold a place

Plumbing services

Residential plumbing in Prescott and Yavapai County

Repairs, drains, fixtures and water heater service, done by the owner, at published flat rates. Thirty-two years in the Arizona trade and the work gets left clean.

What we do

Drain & sewer clearing

Kitchen, bath, laundry and main line clogs. Cable or jetter depending on what is in there.

$179Flat rateDrain cleaning

Leak detection & repair

Burst pipes, slab leaks, the drip behind a wall you can hear but not find.

QuotedAfter diagnosisLeak repair

Water heater service

Flush, anode rod, thermostats, valves, and tankless descaling from $250.

from $250DescalingWater heaters

Faucets & toilets

Repair or replace. Your fixture or ours. Running toilets, dripping faucets, failed fill valves.

QuotedFlat, before we start

Tub & shower valves

Cartridge replacement, temperature problems, valves that will not shut off properly.

QuotedFlat, before we start

A straight answer on the phone

If the job is outside what CreekWell can legally take on, you hear that before anyone drives out — and you get the name of someone who can do it.

FreeAlways
Straight about the limits

What we do not do, and why

CreekWell is not a licensed contractor. Under Arizona's handyman exemption that sets three hard limits, and we would rather you know them before you call than after:

  • Nothing over $1,000 on a single project, including labor and materials, and a job cannot be split into pieces to get under it.
  • Nothing requiring a building permit. In the City of Prescott that includes water heater replacement and any plumbing addition, move or removal. Fixture replacement is permit-exempt.
  • No gas work at all, at any price — natural gas or propane, connection or repair.

So: water heater replacement, tankless installation, repipes, main line replacement and new construction are all jobs for a licensed contractor. If that is what you need, we will say so on the phone rather than at the door.

Service status — September 2026

Rebranding, and adding licenses

Aqua Cat Plumbing & Water Treatment is now CreekWell Plumbing & Water Treatment. Same owner, same phone number.

We are adding Arizona contractor licenses, and we are not booking new work until that is done — a few weeks. Jobs already on the schedule are not affected.

For new work, hold a place in the first round or call or text 928-228-5770. Bookings go in the order they come in, at the prices published on this site. No deposit.

Straight answers

Questions we get asked

Can you come out right now?

Not for new work. We are rebranding and adding Arizona contractor licenses, and we are not booking new jobs for a few weeks. Jobs already on the schedule are not affected.

Leave your name on the list or call or text 928-228-5770. Bookings go in the order they come in, at the prices published on this site, with no deposit.

What does a plumbing call cost?

Drains are $179 flat. Everything else is quoted at a flat price before any work starts.

There is no trip fee anywhere in Yavapai County and no hourly meter running while you decide. You get the number first, and it is the number you pay.

Can you replace my water heater?

No. Replacement needs a permit in the City of Prescott, which puts it outside the handyman exemption.

Service and repair are fine — flush, anode rod, thermostats, valves, tankless descaling. A full replacement is a licensed contractor's job and we will tell you that up front.

Do you work on gas appliances?

No gas work at all, at any price.

A.R.S. § 32-1121(D)(2) removes all natural gas and propane work from the exemption regardless of the dollar amount. That includes gas water heaters where the gas connection is part of the job.

Are you licensed and insured?

Not a licensed contractor. Insured, and manufacturer-certified by Moen, Kohler, Navien, Rinnai and Charger.

The licensing limits above are the honest boundary of what thirty-two years in the trade currently lets us take on. They are a statement about paperwork, not about competence — and they are not negotiable.

Not a licensed contractor

Work is performed under the Arizona handyman exemption, A.R.S. § 32-1121(A)(14): any single project is limited to less than $1,000 including labor and materials, and excludes work requiring a building permit and all natural gas and propane work. Neil Staiger has 32 years of Arizona plumbing experience and holds current manufacturer certifications from Moen, Kohler, Navien, Rinnai and Charger Water Treatment Products. More about that. Additional Arizona contractor licenses are in progress.

The list

Hold a place in the first round of appointments

New work is not being booked for a few weeks while we rebrand and add contractor licenses. Jobs already scheduled are not affected.

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