Aqua Cat is now CreekWell. New work restarts the first week of November. Whole-house systems wait until the contractor licenses are issued. Jobs already scheduled are not affected. Request a November visit

Online booking

Book a day online

One job a day, done by the owner. Pick a day for a service visit, or schedule a reverse osmosis install and pay half now. Neil calls or texts the day before with an arrival window.

The rules

How booking works

  • One job a day. When a day is taken it disappears from the calendar. You are never double-booked and neither is Neil.
  • Service visits go up to five business days out. Monday to Friday count; Saturdays are bookable but do not count toward the five.
  • Reverse osmosis installs are scheduled at least a week out, half paid at booking. The week is for ordering the system and collecting it in Phoenix. Nothing is charged until you pick a day.
  • The price is the published flat rate. Booking online does not change it either way, and there is no trip fee anywhere in Yavapai County.
Two ways to book

Pick what you need

No payment online

Service visit

Sink, tub, shower, laundry and toilet clogs ($179 flat), faucets, toilets and shower valves, leak detection and repair, water heater service and tankless descaling (from $250). Anything that needs eyes on it first. The $185 water test is not a visit: you order it from SimpleLab at its price, and Neil reads the report with you free.

Up to 5 business days out · pay on the day at the published rate

Half down, scheduled the following week

Reverse osmosis install

Under-sink drinking water system, installed, with a faucet hole if your sink or counter needs one (drilling granite, quartz or stainless is $50), so there is usually nothing to look at first. It can be booked if your water is inside its limits: on a well, iron up to 0.3 ppm, manganese up to 0.1 ppm and arsenic V up to 300 ppb; above those, the treatment ahead of it waits for the licenses, and the RO with it. A 6-stage that needs a new hole in granite, quartz or stainless goes over $1,000, so it waits too. Choose the system, pay half now, pay the rest on the day.

5-stage $829 ($414.50 now) · 6-stage alkaline $999 ($499.50 now)

Online scheduling for installs opens once card deposits are switched on. Until then, call and Neil will take the deposit and pick the install day with you.

Whole-house softeners, conditioners and filtration are not bookable online. They run past the $1,000 limit that applies to an unlicensed person in Arizona and are priced on the pricing page for reference only.

Plain terms

Deposits and cancellations

The deposit on a reverse osmosis install is half the flat rate. It pays for the system, which is ordered for you the day you book and collected in Phoenix that week.

Cancel two or more business days before the install day and the deposit is refunded in full. Inside two business days the system has already been bought for you; the deposit is kept against it and the system is yours to collect, or the install can be moved to another day at no charge. These terms do not limit the FTC’s Cooling-Off Rule: if you sign for an install at your home, you generally have three business days to cancel for a full refund.

Card payments are handled by Stripe on Cal.com’s booking page; CreekWell never sees or stores your card number. Every estimate, receipt and invoice is issued by CreekWell Plumbing & Water Treatment LLC.

Service status — September 2026

Rebranding, and adding licenses

Aqua Cat Plumbing & Water Treatment is now CreekWell Plumbing & Water Treatment. Same owner, same phone number.

We are adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected.

For new work, request a November visit or call or text 928-228-5770. Names on the list are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.

Straight answers

Questions we get asked

Can you come out right now?

Not for new work.

We are rebranding and adding Arizona contractor licenses. New work restarts the first week of November; whole-house systems and other work over $1,000 wait until the licenses are issued. Jobs already on the schedule are not affected. Leave your name on the list or call or text 928-228-5770. Names are called in the order they come in, at the prices published on this site. Joining the list needs no deposit.

What happens after I book?

You get a confirmation by email straight away, and Neil calls or texts the day before with an arrival window.

The calendar entry shows the whole working day, 7am to 7pm, because the day is yours — nobody else is booked. The actual arrival time is agreed the day before. If a day passes after booking and you have heard nothing, something went wrong: call or text 928-228-5770.

Why can I only book five business days ahead?

Because a one-person shop cannot promise a Tuesday three weeks from now and mean it.

The calendar always shows the next five business days. If the day you want is not showing yet, it will appear as the window rolls forward, or you can call and Neil will pencil it in by hand.

Why is the reverse osmosis install a week out?

The system is ordered when you book and collected from the distributor in Phoenix.

That trip happens once a week. Paying half at booking is what lets the order go in the same day; the balance is paid when the system is installed and running.

Do I need a home visit before a reverse osmosis install?

No, if your water is inside the system’s limits.

On a well that means iron up to 0.3 ppm, manganese up to 0.1 ppm and arsenic V up to 300 ppb; your lab report shows them. The price includes a faucet hole; drilling granite, quartz or stainless is a $50 line, which takes the 6-stage over $1,000, so a 6-stage on a granite, quartz or stainless counter with no spare hole waits until the contractor licenses are issued.

If your sink base has anything unusual — no cabinet, a farmhouse sink with no deck, a stone counter that cannot be drilled — say so in the booking notes and Neil will call before the day.

Is CreekWell a licensed contractor?

No. CreekWell is not a licensed contractor.

Work is performed under Arizona’s handyman exemption, A.R.S. § 32-1121(A)(14): under $1,000 per project including labor and materials, no work requiring a building permit, no natural gas or propane. Every job on this page is inside that limit, except a 6-stage RO that needs a new hole in granite, quartz or stainless, which waits for the licenses. CreekWell is adding Arizona contractor licenses.

The list

Request a November visit in the first round of appointments

New work restarts the first week of November. Whole-house systems and other work over $1,000 wait until CreekWell’s contractor licenses are issued. Jobs already scheduled are not affected.

Call Now Request a November visit